Lois Banta[email protected]Patient CommunicationSimple, high-impact communication tips to boost your practiceThe most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.January 6, 2020Page 1 of 1Top StoriesRegulatory Updates2 dentists at the same clinic sanctioned for alleged incompetenceTwo Iowa dentists who practice together have been sanctioned by the state dental board for alleged incompetence.Office ManagementInsurance pressure, consolidation, and status-chasing pulled dentistry away from the patient. Here's how to restore that.Regulatory UpdatesWhat a 1st-time 'Hill Day' taught a dentist about debt, policy, and why advocacy can't waitLegal IssuesDental assistant sentenced to 40 years in prisonOral-Systemic LinkThe way you live may be causing mouth ulcers