Lois Banta[email protected]Patient CommunicationSimple, high-impact communication tips to boost your practiceThe most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.January 6, 2020Page 1 of 1Top StoriesLegal IssuesDentist accused of killing boyfriend denied bailA dentist arrested in March for fatally shooting her partner remains in jail.Hygiene ToolsSoon dental floss may measure stressDental HygieneReplacing dental hygienists to solve workforce shortages can put patients at riskPodcastsPodcast: Navigating dental hiring challenges in the second half of 2025Legal IssuesDentist must pay terminated colleague $1.85M