Lois Banta[email protected]Patient CommunicationSimple, high-impact communication tips to boost your practiceThe most important aspect of communication today is not what you say to patients and insurance companies but how you say it, notes practice management consultant Lois Banta. She shares some simple yet high-impact tips for communicating with both your patients and insurance companies.January 6, 2020Page 1 of 1Top StoriesLegal IssuesDentist accused of recording employees in bathroomA dentist accused of hiding a secret recording device in a staff bathroom was arraigned on August 20.PediatricsEarly caries? Maybe it has to do with how kids are fedPractice SalesDistinguishing personal vs. enterprise goodwill in dental practice valuationsLegal IssuesNew details emerge in dentist’s fatal hit-and-run casePediatricsAmino acid may fight caries better than fluoride