Dear Practice Management Insider,
With dental practices open and patients returning, there is still plenty of work for dentists and team members to do to make up for the time the practice was closed or limited by the COVID-19 business disruption. For the dentist, there is also work ahead to ensure that his or her personal finances are in order to prepare for a potential second wave or any other issues that could arise.
In our latest Insider Exclusive, Bruce Bryen, CPA, CVA, offers his advice on the key things dentists should be doing now to prepare financially for what might lie ahead down the road.
Also in the Practice Management Community, we have a "myth-buster" that may be of interest to you, especially in light of recent events. Before COVID-19, the term "emergency patient" might have had a negative connotation for many dental professionals. However, the pandemic and subsequent closures changed how dental practices should view these patients and their potential future with the practice, writes Renee Hense.
What would you do if a patient walked into your practice and refused to adhere to your guidelines for safety? It happened in one dental practice in a video that has gone viral. Would you be prepared? How would you respond? We asked four dental consultants for their thoughts and advice.
Finally, many dental practices are looking to hire new team members to fill openings. However, there are certain types of interviewees that you should avoid hiring at all costs. If any of these three types of people show up to your practice for a job interview, make sure you don't fall for their traps, writes Corinne Jameson-Kuehl, RDH.
On behalf of myself and the team here at DrBicuspid.com, thank you for being a Practice Management Insider! We plan to continue striving to help you and your business have an excellent rest of 2020 and beyond.