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Office Management: Page 108
5 tips for dealing with bad reviews
By
Jen Butler, MEd
Negative online reviews can seem damaging to your practice, but there are ways to handle these reviews and come back stronger. Practice management consultant Jen Butler offers five practical tips for dealing with bad reviews.
September 20, 2018
New product: Scheduling platform display releases
By
DrBicuspid.com staff writers
BlueIQ has released a new graphical display that provides key patient scheduling data for dental team huddles.
September 18, 2018
TDIC to merge 2 insurers
By
DrBicuspid.com staff writers
The Dentists Insurance Company (TDIC) announced that it plans to merge with two of its previously acquired insurance companies, pending regulatory approval.
September 17, 2018
Superior Dental Care adds new insurance plan
By
DrBicuspid.com staff writers
Superior Dental Care has added a new dental plan with a multiyear rate guarantee.
September 17, 2018
Do's and don'ts for teamwork: Encourage teamwork
By
Dr. Roger P. Levin
In a well-run practice, each team member's individual responsibilities are clearly spelled out. Yet there are always opportunities for staff members to help others. Think about how teammates can assist each other, and encourage staff members to volunteer for each other when necessary. The more the team works together and supports each other, the better the team as a whole will perform, notes Dr. Roger P. Levin.
September 16, 2018
7 ways to reduce broken appointments
By
Sally McKenzie
When patients cancel at the last minute or don't show up at all, it makes it difficult to meet that day's production goals. Practice management consultant Sally McKenzie offers seven practical, easy-to-implement ideas to help reduce the number of broken appointments.
September 11, 2018
Delta Dental of Wash. hires Amazon exec as CEO
By
DrBicuspid.com staff writers
Delta Dental of Washington has named Mark Mitchke as its new CEO.
September 10, 2018
Should dental insurance have mandated medical loss ratios?
By
Lori Roniger
The Affordable Care Act requires that health plans spend a certain amount of premium dollars on medical care and quality improvement, but this hasn't been mandated for most dental plans. A new study looked at such medical loss ratios for dental insurance and found that many consumers may not be receiving a good value.
September 10, 2018
CDA Presents 2018: Emmott advances digital workflow discussion
By
Tony Edwards
SAN FRANCISCO - Adopting a digital workflow can completely change how a practice operates, improving nonclinical office processes, time management, and efficiency, according to Dr. Larry Emmott. He spoke with
DrBicuspid.com
about his digital workflow presentation on September 7 at the California Dental Association's CDA Presents 2018 meeting.
September 9, 2018
CDA Presents 2018: Can medical billing improve your practice's revenue?
By
Tony Edwards
SAN FRANCISCO - What you don't know about medical billing may be costing your practice tens of thousands of dollars in revenue, according to Dr. Olya Zahrebelny. She detailed what practices are missing and how they can begin to capture this revenue in a presentation at the California Dental Association's CDA Presents 2018 meeting on September 7.
September 7, 2018
Do's and don'ts for helping patients understand dental insurance
By
Dr. Roger P. Levin
Dental insurance coverage is a source of anxiety for many people. Anything you can do to alleviate that anxiety is a win for the patient and the practice, notes Dr. Roger P. Levin in his latest Practice Success tip. When you solve a problem for patients, they remember it and will often tell their friends about the exceptional service they received at your practice.
September 3, 2018
Do's and don'ts for problem-solving: Be a problem-solver
By
Dr. Roger P. Levin
A busy dental office will always experience its share of challenges and problems, but a positive attitude is often the first step to overcoming adversity. Think of a problem as an opportunity to improve performance, advises Dr. Roger P. Levin in his latest Practice Success tip.
August 26, 2018
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