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Office Management: Page 112
Using the (driving) force to unite your office
By
Jen Butler, MEd
One of the most memorable concepts introduced in the "Star Wars" movies is that of a force that connects everyone. Now, practice management consultant Jen Butler isn't writing using this force, or something like it, to fool stormtroopers but rather to bring together your front- and back-office staff to improve communications, production, and collections.
May 24, 2018
Can physician assistants help address oral health needs?
By
Tony Edwards
Seeking to address the lack of available oral healthcare for tens of millions of people in the U.S., the American Association of Physician Assistants (AAPA) launched an initiative in 2010 to improve physician assistants' awareness of oral health issues. Researchers reported on the progress being made at this week's AAPA annual meeting.
May 23, 2018
Do's and don'ts to help guide your front desk team to success
By
Dr. Roger P. Levin
Your front desk team is the first and most consistent point of contact for all your patients. It is important that your front desk team project a positive, upbeat, and welcoming attitude in every patient interaction, notes Dr. Roger P. Levin. Whether making appointments, taking payments, or answering questions, your front desk team has the power to make patients feel good about your practice.
May 20, 2018
Ariz. governor signs dental therapist bill
By
DrBicuspid.com staff writers
Arizona has become the seventh state to allow dental therapists to practice.
May 16, 2018
Countdown: 10 essential tips for growing your practice
By
Jen Butler, MEd
There's a difference between how you grow a practice and how you make it profitable, writes practice management consultant Jen Butler. In this column, she counts down the essential tips on how to grow your practice. Here's a hint: It doesn't have to cost a lot of money to see a sizable return.
May 10, 2018
5 practical ways to increase practice production
By
Dr. Roger P. Levin
In the debut of a new monthly column, Dr. Roger P. Levin brings you the most thought-provoking topics from the Dental Business Study Clubs, a new organization focused on the business of successful dentistry. This month, Dr. Levin explores practical ways you can increase your production.
May 9, 2018
Delta Dental to pay $65M to settle CDA lawsuit
By
Tony Edwards
Delta Dental of California will pay a total of $65 million to more than 14,000 California dentists to settle a 2013 reimbursement lawsuit filed by the California Dental Association (CDA). The settlement was jointly announced on May 1.
May 2, 2018
Practice Rescue: Ways employees hijack your business culture
By
Corinne Jameson-Kuehl, RDH
Do you ever discuss treatment with a patient, then later find that the treatment plan was changed after reviewing the chart? This is an example of a "practice hijack." In her new Practice Rescue column, Corinne Jameson-Kuehl, RDH, of Custom Dental Solutions offers practical tips to make sure everyone on your team is pulling in the same direction.
April 30, 2018
Do's and don'ts for good teamwork: Guide your team toward success
By
Dr. Roger P. Levin
Your practice success is rooted in your team members. But they can't help you if you don't help them. Set the bar high for performance and offer training opportunities. Regularly provide encouragement and praise. By taking the time to take good care of your team, you'll help create a happy workplace and a healthy bottom line, notes Dr. Roger P. Levin.
April 29, 2018
Breaking down the Minn. dental therapist experiment
By
Theresa Pablos
Is the dental therapist experiment in Minnesota a success? The answer largely depends on who you ask, and it is likely too soon to know for sure. However, the program at least appears to be on the right track, according to the panelists of an April 24 webinar held by the National Association of Dental Plans.
April 25, 2018
How does poor time management disrupt your practice?
By
Andrea Greer, RDH
Whatever the reason, poor time management can disrupt your practice and send an unfortunate message to your patients. Practice management consultant Andrea Greer makes her
DrBicuspid.com
debut with practical advice to help your practice run on time and build better rapport with your patients.
April 25, 2018
3 types of patients who hurt your practice
By
Sally McKenzie
The success of your practice depends on your clinical skill but also on the ability to attract and keep patients, writes practice management consultant Sally McKenzie. But how do you handle patients who are late to pay, who don't make oral healthcare a priority, and who don't become repeat customers? Her latest column offers some practical ideas.
April 24, 2018
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