Office Management: Page 122

3 ways to become a proactive practice
By Laura Hatch
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
2018 01 10 19 29 6759 Hatch Laura 20180110192623
Benevis, Kool Smiles settle with DOJ for $24M
By Tony Edwards
The U.S. Department of Justice (DOJ) announced a $23.9 million settlement with dental management company Benevis and its Kool Smiles affiliate after a seven-year False Claims Act investigation.
January 9, 2018
2017 01 11 18 12 12 869 Dollar Sign 400
Sheri's Solutions: How we gather benefits information
By Dr. Sheri Doniger
Precisely determining a patient's dental insurance coverage should not be complicated, but it is for many offices, writes Dr. Sheri B. Doniger in her latest Sheri's Solutions column. She outlines the process her office uses and the variables she and her team must deal with.
January 8, 2018
2016 08 09 11 38 33 962 Doniger Sheri 2015 400
CMS clarifies no texting of patient orders rule
By DrBicuspid.com staff writers
The Centers for Medicare and Medicaid Services (CMS) clarified regulations related to texting by dentists, physicians, and other healthcare providers in a memo issued on December 28, 2017.
January 4, 2018
Practice Rescue: 5 ways to decrease your accounts receivable
By Jill Shue
Do your patients complain about differences between what they were told a procedure would cost and what they were billed? In the debut of the Practice Rescue column, Jill Shue of Custom Dental Solutions offers five ways to decrease your accounts receivable and improve patient communication.
January 3, 2018
2018 01 03 00 31 7955 Shue Jill 400
Hygienists' top 3 communication frustrations
By Jen Butler, MEd
Hygienists think they communicate every day, and yet when asked what is the most challenging thing about dentistry, many of them say, "Team communication!" Practice management consultant Jen Butler details the top three communication frustrations she hears from hygienists and how both dentists and hygienists can handle them.
January 2, 2018
2017 12 01 18 31 4930 Butler Jen 2017b 400
Do's and don'ts for patient interactions: Know what to say to patients
By Dr. Roger P. Levin
Knowing what to say greatly enhances every interaction with patients. Use staff meetings to review and role-play training scripts. Scripts make everyone more confident in answering patient questions and addressing concerns, notes Dr. Roger P. Levin in his latest Practice Success tip.
January 1, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Should you hire more team members in 2018?
By Sally McKenzie
As you look into 2018, is your practice struggling? Is your staff overworked and stressed? Before you consider hiring a new team member, practice management consultant Sally McKenzie suggests asking yourself some questions to see if you need to hire or you need to train your current team.
December 25, 2017
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
Do's and don'ts for scheduling: Keep control of scheduling
By Dr. Roger P. Levin
Your scheduling system is the core of your practice, and it drives production. If you create an excellent schedule, you'll be able to focus your resources more effectively -- and grow practice income, advises Dr. Roger P. Levin.
December 25, 2017
2016 11 18 14 42 01 206 Practice Success2 400
CHIP gets temporary funding
By DrBicuspid.com staff writers
The U.S. Congress passed a short-term spending bill on December 21 that provides temporary funding for the Children's Health Insurance Program (CHIP).
December 21, 2017
Top 5 news stories from fall 2017
By Tony Edwards
DrBicuspid.com takes a look back at the most-read news and clinical articles from fall 2017, as measured by page views. The most popular article was our coverage of the newly issued high blood pressure guidelines, followed by a report on antibiotic use by dentists.
December 21, 2017
2016 12 28 17 05 57 851 Top 5 400
What you need to know about fee schedules versus write-offs
By Dayna Johnson
When billing a preferred provider organization, does your office use a fee schedule or a write-off system? Dayna Johnson, founder of Rae Dental Management, considers the advantages and disadvantages of both systems to help you determine which is best for your practice.
December 19, 2017
2017 12 19 21 55 9721 Johnson Dayna 20171219215521 20171219215642
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