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Office Management: Page 126
6 tips to help your practice meet its full potential
By
Sally McKenzie
You're ready for a change. Your practice is nowhere near where you want it to be, and most days you find yourself dealing with broken appointments, staff conflict, patient complaints, and a host of other issues that take you away from what you do best: treating patients. Yes, you know you can do better. Sally McKenzie offers six tips to help your practice reach its potential.
April 18, 2017
Optimizing workflow with proper office design
By
Bruce Johnstone
Designing your dental clinic involves more than cost and aesthetics -- it needs to have the right accommodations, flow, and layout to ensure patient comfort, while also helping staff members go about their day-to-day activities. Bruce Johnstone from Apex Design Build discusses how good design can boost your practice's bottom line.
April 17, 2017
Dental office manager sentenced for stealing $500K
By
DrBicuspid.com staff writers
A former Iowa dental office manager was sentenced to 41 months in federal prison for stealing almost $500,000 from her former employer.
April 16, 2017
6 tips for building a dynamic team
By
Shen Chao
It is no secret that the real strength of a dental practice is the team, but it can be difficult to build a team that creates a great experience for your patients. Dental marketing manager Shen Chao has observed how dental teams are built and offers six practical tips to help you build your team.
April 10, 2017
Do's and don'ts for leadership: Bring your 'A' game to the practice every day
By
Dr. Roger P. Levin
If your practice were a basketball team, you would be both the head coach and the star player. As such, you've got to motivate your staff members with your words and also your actions, advises Dr. Roger P. Levin. Your team, consciously and unconsciously, will model their attitude and behavior based on your example.
April 9, 2017
4 trends for dental care in the emergency department
By
Theresa Pablos
Some people take an ambulance to the hospital for tooth pain, emergency department (ED) visits seem to be increasing, and ED problems are not limited to the U.S. At least, that's according to research presented at the recent 2017 International Association for Dental Research (IADR) annual meeting.
April 5, 2017
Delta Dental of Calif. names new senior VP of strategy
By
DrBicuspid.com staff writers
Delta Dental of California has appointed Kevin Jackson as senior vice president of strategy.
April 4, 2017
Study finds Medicaid expansion produces mixed results
By
Tony Edwards
When a U.S. state expands Medicaid eligibility to include dental benefits, does this actually increase the number of low-income adults who see a dentist in that state? What does this expanded eligibility mean for low-income parents of children in these states? These questions were the focus of a new study in
Health Affairs
.
April 3, 2017
Delta Dental of Ky. CEO resigns
By
DrBicuspid.com staff writers
The dentist who served as CEO of Delta Dental of Kentucky since 1995 has resigned.
April 2, 2017
Do's and don'ts for customer service: Good isn't good enough
By
Dr. Roger P. Levin
Most practices provide good customer service, but that's no longer good enough. To stand out in a crowded field, you have to deliver
great
customer service, according to Dr. Roger P. Levin. Every interaction must be viewed as an opportunity to WOW patients.
April 2, 2017
Health policy debate needs to protect children's benefits
By
Deborah Vishnevsky
These past few weeks have been a roller-coaster ride for anyone following the health policy debates in Congress, writes Deborah Vishnevsky of the Children's Dental Health Project. In this Second Opinion, she recaps recent events and makes a case for continuing oral healthcare benefits for children.
March 30, 2017
$6.4M misspent by La. Medicaid dental program
By
DrBicuspid.com staff writers
An audit of the Louisiana Medicaid Dental Program found that $6.4 million in payments made by the program from July 2012 through June 2016 violated the program's rules.
March 29, 2017
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