Office Management: Page 96

Assisted hygiene and the assistant's cornerstone role

By Lisa Wadsworth, RDH

The possibilities for growth and influence are endless for dental assistants who work in a practice set to measure patient care, patient education, and case acceptance. Assistants can be a key motivator, elevating the patient experience and, ultimately, the success of the practice, writes professional development coach Lisa Wadsworth, RDH.

January 22, 2020

Dental associations' opposition to advanced practice providers is bad for dentists, patients

By Dr. Steven Krauss

In this Second Opinion, Dr. Steven Krauss writes that it's time for dentistry to emulate the medical profession and support the licensure of advanced practice providers to improve access to care, lower costs, increase productivity, and enhance professional and public satisfaction.

January 22, 2020

What is the weather policy in your practice?

By Dr. Sheri Doniger

The weather forecasters are predicting a "snowmageddon" this week in parts of the U.S. You have a full day of restorative and hygiene patients scheduled. What to do? In times like this, you have to think about the safety of both your team and your patients, advises Dr. Sheri Doniger.

January 21, 2020

Oral pain center to pay $1M to settle false claims case

By Melissa Busch

A pain treatment center in Wisconsin has agreed to pay $1 million to resolve allegations that it submitted false claims to Medicare and Tricare for oral appliances used to treat temporomandibular joint disorders.

January 19, 2020

Mass. practice charged with Medicaid fraud scheme

By DrBicuspid.com staff writers

Two dentists and an office manager from Massachusetts were arrested and indicted on January 16 for allegedly running a scheme to defraud MassHealth, the Massachusetts Medicaid program.

January 15, 2020

Wis. dental assistant claims fired for pro-Trump comments

By Melissa Busch

A dental assistant in Wisconsin says she was fired when a bad review, claiming her employer had workers who spew racist comments, surfaced on the office's social media. She believes her own pro-President Trump comments on Facebook led to the review and firing, according to news reports.

January 15, 2020

Proper introduction of associate dentist crucial to patient relationships

By Dr. James V. Anderson

If you're considering hiring an associate dentist for your practice, it's important to heed some key advice when making this critical move. Dr. James Anderson explains why a proper introduction of a new associate to your patients is vital and shares tips on how to do so.

January 15, 2020

5 ways to build teamwork into your practice culture

By Mike Monfredi

Teamwork is an essential component of running a successful practice. Cultivating a great team is beneficial for your quality of life at work -- and also your bottom line. Mike Monfredi, the practice manager at Monfredi Family Dentistry, details five ways to build teamwork into your practice culture.

January 14, 2020

Ask the Dentrix Expert: Locating the correct AR number

By Dayna Johnson

This is the first in a new, yearlong series that is designed to help dentists and team members understand their practice management software better. Dayna Johnson, a certified Dentrix trainer and founder of Novonee.com, offers helpful information on locating the correct accounts receivable number.

January 14, 2020

Are you scheduling correctly using the 'and' philosophy?

By Lynne Leggett

The schedule is the heartbeat of the dental practice -- it can either increase or decrease the stress of the team and is vital to meet your daily financial production goal. But is it convenient for your patients to schedule appointments? Dental consultant Lynne Leggett of Victory Dental Management explains how you can manage your schedule to meet your daily goal and make patients happy.

January 13, 2020

Patients, ex-staff wage online war against Wash. dentist

By Melissa Busch

Former patients and employees of a Washington dentist have lit up review sites and social media with scathing reviews and allegations of unprofessionalism, misconduct, discrimination, questionable ethics, and mental abuse, according to a local news story.

January 13, 2020

Podcast: What 2020's code changes mean for your practice

By Kevin Henry

The start of a new year not only meant a change in the calendar but also plenty of changes when it comes to the billing codes used every day in dental practices. In this podcast, Teresa Duncan of Odyssey Management discusses some of the most important dental code changes that you and your team members need to know.

January 12, 2020

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