Patient Communication: Page 24

Do's and don'ts for customer service

By Dr. Roger P. Levin

Excellent verbal skills are a key ingredient to the success of dental practices. Every practice system -- scheduling, customer service, and case presentation, to name a few -- depends on communication, writes Dr. Roger P. Levin.

March 6, 2022

Week in Review: How to treat patients who use marijuana | Tips to protect your future practice | Chicago Midwinter videos

By Theresa Pablos

March 4, 2022

Why is insurance verification so important?

By Dr. James V. Anderson

For many people, having dental insurance is a valuable perk: They feel they can afford dentistry. But just because a policy states there are covered benefits, it doesn't necessarily mean the plan will pay the claim. Dr. James V. Anderson details what you need to know about insurance verification.

March 3, 2022

N.C. regulates pups at the dental office

By Michelle Crouch

The first time 11-year-old Levi McAllister had a tooth pulled, he screamed and kicked so much that his mom had to hold him down. So, when Levi returned to Charlotte Pediatric Dentistry to get two more teeth pulled, dental hygienist Barb Kucera had a surprise for him: a friendly Labrador retriever.

March 2, 2022

How dentistry can win the battle against 'Dr. Google'

By Melissa Busch

It's a familiar problem for dental professionals: the patient who consults too often with "Dr. Google." Misinformation on the internet has some patients challenging the experts. One presenter at the Chicago Dental Society Midwinter Meeting advised meeting patient demands with effective communication.

March 1, 2022

Sonicare or Oral-B? Midwinter attendees answer rapid-fire questions

By Theresa Pablos

Sonicare or Oral-B? String floss or water flosser? Dentist or hygienist? Attendees at the recent Chicago Dental Society Midwinter Meeting answered these questions and more in a new video special called "This or That."

February 28, 2022

Carestream's Sensei Cloud offers new features

By DrBicuspid.com staff writers

Carestream Dental has launched its software as a service Sensei Cloud with new features, including soft-tissue charting.

February 27, 2022

How to treat dental patients who use marijuana

By Melissa Busch

CHICAGO - Smoking or ingesting marijuana can wreak havoc on the oral cavity, exacerbating gum disease and causing dry mouth, and can be life-threatening when mixed with some anesthetics, according to a presenter at the Chicago Dental Society Midwinter Meeting.

February 27, 2022

3Shape offers product demonstrations

By DrBicuspid.com staff writers

CHICAGO - 3Shape is offering hands-on demonstrations of its new Unite platform and other software at its Lab Day at the Chicago Dental Society Midwinter Meeting.

February 23, 2022

How dentists can help victims of human trafficking

By Leah Sherwood

Dental injuries or diseases can sometimes be red flags for human trafficking, which is why dentists should know which patients are at risk and how to intervene, according to a webinar hosted by the ADA on February 23.

February 23, 2022

BioDental appoints new president, rebrands as Cayster

By DrBicuspid.com staff writers

BioDental Sciences has appointed Mark Thorne as president and chief operating officer, and the company will operate under a new name, Cayster.

February 17, 2022

Gum disease is serious: Why don't we talk about it that way?

By Theresa Pablos

Gum disease is a serious condition that can have severe implications for oral and overall health. So why don't dental professionals talk about it that way? In a video timed for Gum Disease Awareness Month, Dr. Samuel Low explains why the dental industry should up the rhetoric about gum disease.

February 17, 2022

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