Patient Communication: Page 54

Do's and don'ts for building value: Create more value during the patient experience

By Dr. Roger P. Levin

Even in today's strong economy, patients want the best value every time they spend their money. They have been conditioned by retailers to seek deals based on either lower cost or higher value. In response to this new consumer psychology, provide greater value to patients by providing a superior experience, advises Dr. Roger P. Levin in his latest Practice Success tip.

February 16, 2020

Ask the Dentrix Expert: Health history recommendations

By Dayna Johnson

This is the second in a yearlong series that is designed to help dentists and team members understand their practice management software better. Dayna Johnson, a certified Dentrix trainer and founder of Novonee.com, offers helpful information on efficiently updating the health history.

February 12, 2020

7 cybersecurity tips for 2020

By Christine Alfano

Is your dental practice prepared to identify and combat a cybersecurity attack? These seven strategies from Christine Alfano of Vyne can set your practice up for success and save you thousands of dollars.

February 10, 2020

3 tips for marketing teeth whitening on social media

By Daniel Lewis

About 38 million adults used teeth whiteners in 2019, and the market is expected to grow annually. It's time you use patients' quest for bright smiles to grow your practice. Daniel Lewis, the public relations manager for Ultradent Products, shares tips for marketing teeth whitening on social media for your practice.

February 5, 2020

Calif. bill aims to clamp down harder on teledentistry

By Melissa Busch

California is taking a deeper stab at controlling companies that offer teledentistry services, such as clear-aligner company SmileDirectClub, by introducing a new bill that would require dentists to conduct in-person visits with patients before they receive any services remotely.

February 3, 2020

How to increase the number of phone calls to your practice

By Mike Pedersen

What is the best, most affordable way to get more phone calls to your dental practice? Practice marketing consultant Mike Pedersen explains what you should focus on to increase your calls and, ultimately, your revenues.

January 29, 2020

Do's and don'ts for feedback: Create an environment where feedback is welcome

By Dr. Roger P. Levin

Whether from patients or team members, constructive feedback can help you increase efficiency, profitability, and career satisfaction. You should always make sure that both your patients and staff know that you value their opinions, advises Dr. Roger P. Levin in his latest Practice Success tip.

January 26, 2020

HR advice on one of last week's most-read articles

By Kevin Henry

Last week, one of the most-read articles on DrBicuspid.com was about the Wisconsin dental assistant who claims she was fired after her pro-President Trump comments on Facebook led to a bad review of the dental practice where she worked. Paul Edwards of CEDR HR Solutions offers a human resources point of view of the case.

January 23, 2020

Woman sues, claiming dental office sent unsolicited texts

By Melissa Busch

A woman in Florida is suing a dental practice, claiming it used an automatic telephone dialing system to send her and other patients thousands of unsolicited texts, like "We are open today!" She says the barrage of messages was a nuisance, invaded her privacy, and violated U.S. robocall laws.

January 23, 2020

How to help patients see value in the care you provide

By Sally McKenzie

Many patients just don't make dental care a priority or fully understand the importance of routine checkups or recommended treatment. Practice management consultant Sally McKenzie shares her tips on how to help patients see the value of the care you provide -- and grow your practice in the process.

January 21, 2020

What is the weather policy in your practice?

By Dr. Sheri Doniger

The weather forecasters are predicting a "snowmageddon" this week in parts of the U.S. You have a full day of restorative and hygiene patients scheduled. What to do? In times like this, you have to think about the safety of both your team and your patients, advises Dr. Sheri Doniger.

January 21, 2020

Wis. dental assistant claims fired for pro-Trump comments

By Melissa Busch

A dental assistant in Wisconsin says she was fired when a bad review, claiming her employer had workers who spew racist comments, surfaced on the office's social media. She believes her own pro-President Trump comments on Facebook led to the review and firing, according to news reports.

January 15, 2020

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