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Patient Communication: Page 65
OSAP launches new infection-control website
By
DrBicuspid.com staff writers
The Organization for Safety, Asepsis and Prevention (OSAP) has launched a new website focused on dental education and certification for infection control.
March 3, 2019
See the Dental Excellence Awards presented at Chicago Midwinter 2019
By
Tony Edwards
DrBicuspid.com
presented the Dental Excellence Award trophies at the recent Chicago Dental Society 2019 Midwinter Meeting. The annual awards recognize outstanding new products and services.
February 25, 2019
1st day highlights from Chicago Midwinter 2019
By
Tony Edwards
CHICAGO - The Chicago Dental Society 2019 Midwinter Meeting is one of the largest annual dental meetings in the U.S. with almost 30,000 dentists and dental professionals attending.
DrBicuspid.com
offers a look at a busy first day of the meeting, covering new products, the presentation of three Dental Excellence Awards, practice management content, and more.
February 21, 2019
Live from Chicago Midwinter 2019: 1st day wrap-up
By
DrBicuspid.com staff writers
CHICAGO -
DrBicuspid.com
wraps up a busy first day of the Chicago Dental Society 2019 Midwinter Meeting. Editor-in-Chief Tony Edwards and Associate Editor Theresa Pablos talk about innovative products and new booths on the exhibit floor, as well as preview interviews with clinical leaders.
February 21, 2019
Don't become a cautionary tale: How to protect from hackers
By
Theresa Pablos
On the black market, dental charts are now more lucrative than Social Security numbers, and hackers are willing to dive through dumpsters for valuable patient information. At the Chicago Dental Society Midwinter Meeting, Dr. Pat Little shared how to protect your practice from the fastest-growing form of identity theft in the U.S.
February 21, 2019
Products to look for at Chicago Midwinter 2019: Part 2
By
Tony Edwards
A highlight of the upcoming 2019 Chicago Dental Society Midwinter Meeting will be the vast exhibit hall with hundreds of companies showcasing their products. Here is the second part of our preview of new and recently introduced products, including imaging, practice management, and restorative products and services.
February 19, 2019
Products to look for at Chicago Midwinter 2019: Part 1
By
Tony Edwards
A highlight of the upcoming 2019 Chicago Dental Society Midwinter Meeting will be the vast exhibit hall with hundreds of companies showcasing their products. Here is part one of our preview of new and recently introduced products, including CAD/CAM, hygiene, and imaging products and services.
February 18, 2019
Practical practice management: Cash flow and billing
By
Dayna Johnson
Maintaining a practice's cash flow is necessary yet often more difficult than it should be. Dayna Johnson, founder of Rae Dental Management, considers her experiences with how practices handle billing and cash flow, and offers practical tips for practices that use Dentrix.
February 17, 2019
Do's and don'ts for answering patient questions effectively
By
Dr. Roger P. Levin
When patients ask you questions, give them the answers they need. Make the effort to satisfy your patients' need for information. When you do, you send the message that you care, Dr. Roger P. Levin writes in his latest Practice Success tip.
February 17, 2019
Teledentistry: Creating the ideal referral relationship
By
Jill Shue
When a doctor refers a patient to a specialist, the patient is left to schedule the appointment at the other practice. Rather than having the patient do the work, Jill Shue of Custom Dental Solutions outlines a plan using teledentistry to make needed treatment more likely to occur.
February 11, 2019
Do's and don'ts for keeping current patients
By
Dr. Roger P. Levin
As the years go by, dentists often become very friendly and close with patients. While this is wonderful, it can also create a false sense of security. Remember, patients don't owe you anything and may go to another office at any time. Always employ strategies that help cater to patients, build value for your practice, and encourage patients to remain at the practice, advises Dr. Roger P. Levin.
February 10, 2019
3 reasons you should be using scripts for patient calls
By
Sally McKenzie
When patients call your practice, they're interested in learning something about your practice and in making an appointment. However, if their questions can't be answered, they may go elsewhere, writes practice management consultant Sally McKenzie. She offers three practical reasons your team should use scripts for patient calls.
February 6, 2019
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