Dental Practice: Page 285

Practice Management Insider: Know your purpose, know your numbers

By Kevin Henry

January 26, 2020

Dental office settles to resolve claims of patient overbilling

By Melissa Busch

A dental practice in Maryland has agreed to waive outstanding charges for services it provided during a two-year period and to pay $48,000 to resolve allegations that the office overbilled patients, according to the Maryland Office of the Attorney General.

January 26, 2020

Do's and don'ts for feedback: Create an environment where feedback is welcome

By Dr. Roger P. Levin

Whether from patients or team members, constructive feedback can help you increase efficiency, profitability, and career satisfaction. You should always make sure that both your patients and staff know that you value their opinions, advises Dr. Roger P. Levin in his latest Practice Success tip.

January 26, 2020

NC ends prior dental exam rule

By Melissa Busch

North Carolina has amended its prior-exam rule, allowing public health dental hygienists to perform preventive dental procedures on patients who have not been previously evaluated by a dentist and without a dentist present. The rule change takes effect on February 1.

January 26, 2020

HR advice on one of last week's most-read articles

By Kevin Henry

Last week, one of the most-read articles on DrBicuspid.com was about the Wisconsin dental assistant who claims she was fired after her pro-President Trump comments on Facebook led to a bad review of the dental practice where she worked. Paul Edwards of CEDR HR Solutions offers a human resources point of view of the case.

January 23, 2020

Woman sues, claiming dental office sent unsolicited texts

By Melissa Busch

A woman in Florida is suing a dental practice, claiming it used an automatic telephone dialing system to send her and other patients thousands of unsolicited texts, like "We are open today!" She says the barrage of messages was a nuisance, invaded her privacy, and violated U.S. robocall laws.

January 23, 2020

Assisted hygiene and the assistant's cornerstone role

By Lisa Wadsworth, RDH

The possibilities for growth and influence are endless for dental assistants who work in a practice set to measure patient care, patient education, and case acceptance. Assistants can be a key motivator, elevating the patient experience and, ultimately, the success of the practice, writes professional development coach Lisa Wadsworth, RDH.

January 22, 2020

Dental associations' opposition to advanced practice providers is bad for dentists, patients

By Dr. Steven Krauss

In this Second Opinion, Dr. Steven Krauss writes that it's time for dentistry to emulate the medical profession and support the licensure of advanced practice providers to improve access to care, lower costs, increase productivity, and enhance professional and public satisfaction.

January 22, 2020

Va. dentist driving drunk with 'pharmacy on wheels' arrested

By Melissa Busch

A dentist in Virginia was arrested for driving while intoxicated after he crashed his truck and got into a tussle with responding police. Prosecutors described the vehicle as a "pharmacy on wheels" because he was found carrying a bag filled with 150 pills, according to news reports.

January 21, 2020

How to help patients see value in the care you provide

By Sally McKenzie

Many patients just don't make dental care a priority or fully understand the importance of routine checkups or recommended treatment. Practice management consultant Sally McKenzie shares her tips on how to help patients see the value of the care you provide -- and grow your practice in the process.

January 21, 2020

What is the weather policy in your practice?

By Dr. Sheri Doniger

The weather forecasters are predicting a "snowmageddon" this week in parts of the U.S. You have a full day of restorative and hygiene patients scheduled. What to do? In times like this, you have to think about the safety of both your team and your patients, advises Dr. Sheri Doniger.

January 21, 2020

Dentist who pulled teeth while on hoverboard is convicted

By Melissa Busch

An Alaska dentist who was filmed pulling a sedated woman's teeth while riding a hoverboard has been convicted of reckless endangerment and Medicaid fraud, according to a press release issued by the Alaska Department of Law.

January 20, 2020

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