Dr. Sheri Doniger[email protected]Dental PracticeSheri's Solutions: 'You should not take the patient'What's the first call you received this week? In her latest Sheri's Solutions, Dr. Sheri Doniger recounts her first call of a recent week: an irate father of a patient wondering why the insurance companies weren't covering his daughter's treatment.October 4, 2015Dental PracticeSheri's Solutions: ConnectionsWhat is the difference between a transactional practice and a relationship-based practice? In her latest column, Dr. Sheri Doniger defines the two types of practices and explains why a relationship-based practice isn't always easy, but it's often the right way to practice.September 13, 2015Dental PracticeSheri's Solutions: Birthday ruleYour practice handles denial of benefits issues every day. Sometimes, however, the insurance company's birthday rule complicates billing and leads to patient questions. In her latest Sheri's Solutions, Dr. Sheri Doniger details her practice's efforts to show patients the benefit of focusing on care, not costs.August 2, 2015MarketingSheri's Solutions: 'I will write a bad review'Social media blackmail was probably not on the syllabus in dental school, but it's a reality in today's connected world. In her latest Sheri's Solutions, Dr. Sheri Doniger relates what she heard at a recent dental conference on this topic and delves into the realities that every practice faces.July 12, 2015Dental PracticeSheri's Solutions: 'She can't get up that early'You've received phone cancellations because children are sick, family emergencies, and the like. But how about a pediatric patient who can't get up for an early appointment? In her latest Sheri's Solutions, Dr. Sheri Doniger shares a recent experience of a cancellation and how she turned the situation into a positive for the patient and the practice.July 5, 2015Dental PracticeSheri's Solutions: Charging stationIn her latest Sheri's Solutions, Dr. Sheri Doniger offers a practical, and inexpensive, added value for your patients: having a charging cord available to charge their cellphones or tablets. The real benefit, however, goes deeper than just providing a modern convenience.June 4, 2015Dental PracticeSheri's Solutions: 'I'm not telling you how to do your job ...'In her latest Sheri's Solutions, Dr. Sheri Doniger relates something that has probably come up in your practice also: the patient who complains about treatment. Dr. Doniger relates how her practice handles the occasional patient who seemingly is never satisfied.May 17, 2015MarketingSheri's Solutions: 'I Googled you'In her latest Sheri's Solutions, Dr. Sheri Doniger relates the story of patients wearing color-coordinated clothing to match her office, while illustrating the bigger picture of how simple it can be to make social media a positive tool in your practice.March 31, 2015Office ManagementSheri's Solutions: Flexible schedulingIn her latest Sheri's Solutions, Dr. Sheri Doniger examines her long-standing policy of offering Saturday hours twice a month. Her reasoning goes beyond just patient convenience, as she also receives more referrals to her practice.March 17, 2015Office ManagementSheri's Solutions: Let it goIn her latest Sheri's Solutions, Dr. Sheri Doniger asks what is your theme for 2015? If you don't have one, she suggests "Let it go" and offers compelling reasons why this philosophy will serve you well.January 27, 2015Previous PagePage 4 of 15Next PageTop StoriesLegal IssuesDentist accused of drug deal near his office enters pleaA dentist entangled in a 2023 fatal hit-and-run case has pleaded not guilty in a separate case in which he allegedly was involved in a drug deal near his dental office.FluorideWhat’s stopping kids from getting fluoride at well visits?Oral-Systemic LinkWhen it comes to smoking, teeth don’t liePodcastsPodcast: The keys to transforming patient relationships in dentistryRegulatory UpdatesOpinion: Why advocacy in dentistry matters