Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for customer serviceLike most other small businesses, dental practices are searching for ways to differentiate themselves from the competition. One of the most effective ways to set your practice apart from others centers on customer service, explains Dr. Roger P. Levin.July 31, 2022Team ManagementHow to become a great leaderIf you want to be a great leader, the three recommendations in this column from Dr. Roger P. Levin will show you how. Levin's three leadership recommendations can help any dentist build a powerful, focused practice team and retain team members longer.July 27, 2022Dental PracticeDo's and don'ts for handling emergenciesEvery dental practice should expect that, from time to time, patients will present with emergency needs. These events will be disruptive, especially when you have a full schedule of planned patient care. But you can minimize the negative consequences, explains Dr. Roger P. Levin.July 24, 2022Dental PracticeDo's and don'ts for team buildingAs the leader of your practice, you can improve team performance measurably by expressing your appreciation to others. With a steady stream of thank-you's and compliments for staff efforts, you'll reinforce their good habits and inspire them to do even better, explains Dr. Roger P. Levin.July 17, 2022Dental PracticeDo's and don'ts for employing expertsDentists usually try to delegate as much as possible to staff members. However, one area where dentists should rely on others -- high-level decision-making -- poses more of a challenge, writes Dr. Roger P. Levin.July 10, 2022Dental PracticeDo's and don'ts for making hand-offs smootherWithin a dental practice, there are inevitably transitions from one area of responsibility to another. These hand-offs are critical points. For the sake of office efficiency, productivity, and patient satisfaction, hand-offs must be as smooth as possible, explains Dr. Roger P. Levin.July 4, 2022Dental PracticeDo's and don'ts for no-shows and late cancellationsNo-shows and last-minute cancellations create serious scheduling and production problems, but there are some techniques to minimize these occurrences, writes Dr. Roger P. Levin.June 26, 2022Dental PracticeHow will inflation affect your practice's production?Your practice may have weathered the COVID-19 pandemic, but do you have the right strategies in place to maintain success during this period of inflation? Dr. Roger P. Levin summarizes five production strategies to help your practice keep pace with higher costs.June 22, 2022Dental PracticeDo's and don'ts for internal marketingWhether it's for a doctor, lawyer, accountant, or dentist, word-of-mouth advertising is an established, effective way to grow a practice, writes Dr. Roger P. Levin.June 19, 2022Dental PracticeDo's and don'ts for stress managementThe major cause of stress in most practices is not "difficult" patients. It's outdated, undocumented, or improperly used practice management systems, writes Dr. Roger P. Levin.June 12, 2022Previous PagePage 21 of 97Next PageTop StoriesDental PracticeThe most frequent dental mistake in the U.S. may surprise youA study in the Journal of the American Dental Association ranks the most frequently occurring dental errors in a large U.S. healthcare system.Hygiene ToolsThis toothbrush may clean teeth betterPodcastsPodcast: AI and dental journalism -- what comes next?Office ManagementHow to ensure the schedule doesn't kill your practiceLegal IssuesDentist sentenced for murdering his mother
