Dr. Roger P. Levin

Patient Communication
Dos and don'ts for better scripting: Improving patient communication, one interaction at a time
Developing strong relationships between the practice and patients requires excellent verbal skills. Every interaction is an opportunity to deepen patients' connection to the practice. Scripting ensures that the entire team says the right thing at the right time in the right way, Dr. Roger P. Levin notes in his latest Practice Success tip.
March 27, 2016
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Dental Practice
Dos and don'ts for reducing stress: Communicate regularly with your team
Your staff can't help your office reach its full potential if they're unaware of your practice vision, production goals, and job responsibilities. Share practice information with team members to help them perform at the highest level possible, writes Dr. Roger P. Levin in his latest Practice Success tip.
March 20, 2016
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Dental Practice
Dos and don'ts for system implementation: One system at a time
As systems age, they become clogged with bottlenecks, causing frustration and stress for the team. Staff members may find workarounds for broken systems, but that leads to greater inefficiency. The solution is to replace outdated systems, but you can't do them all at once without overwhelming your team, according to Dr. Roger P. Levin.
March 13, 2016
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Dental Practice
Dos and don'ts for creating a patient-centric culture
To create a more vibrant, patient-friendly atmosphere in your practice, you need to become the chief culture officer (CCO), according to Dr. Roger P. Levin. The CCO is the individual in a business who defines the culture for the organization and constantly works to ensure that everyone on the staff operates within that cultural framework. As the leader, you are the only person who can play that role in your office.
March 6, 2016
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Dental Practice
Dos and don'ts for marketing: Make it easy for new patients to find you
Patients have many options for their dental care. The harder you make it for new patients to find your practice -- whether on the Web or at your physical location -- the fewer of them will consider your office for regular dental visits. In this Practice Success tip. Dr. Roger P. Levin offers ways to help new patients find your practice.
February 28, 2016
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Dental Practice
Dos and don'ts for team building: Strengthen bonds by bringing out personal facts
It takes more than job descriptions to define the members of your practice team. They all have distinctive personalities, interests, and experiences that make them who they are. By bringing out just a little of this personal detail, you can strengthen the bonds among staff and improve teamwork, according to Dr. Roger P. Levin.
February 21, 2016
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Dental Practice
Practice turnaround: The only game in town
In this case study excerpt from his recent book, Practice Turnaround: Succeeding in the New Dental Economy, Dr. Roger P. Levin illustrates what happens when you take referring relationships for granted and how marketing doesn't just mean advertising.
February 17, 2016
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Dental Practice
Dos and don'ts for patient satisfaction: Compliment every patient
Everyone enjoys receiving compliments. You probably know this from personal experience -- feeling good when someone flatters you, and seeing the positive effect when you compliment others. It's also great for improving relationships with your patients. Complimenting them can be a vital part of your conversational repertoire, notes Dr. Roger P. Levin in his latest Practice Success tip.
February 14, 2016
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Dental Practice
Dos and don'ts for marketing: Track and upgrade the mix of marketing strategies
A truly effective marketing program will consist of more than a dozen ongoing strategies. For this to work, however, you have to know how each strategy is doing and be prepared to change the lineup at the first sign of trouble, according to Dr. Roger P. Levin.
February 7, 2016
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Dental Practice
Dos and don'ts for practice leadership: The power of shared decision-making
As the practice owner, you have ultimate responsibility for decisions about how to run the business. But that doesn't mean you -- and you alone -- must make all the decisions. In fact, involving your team in the process is a much better approach, Dr. Roger P. Levin writes in his latest Practice Success tip.
January 31, 2016
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Do's and don'ts for building your team's confidence
By Dr. Roger P. Levin
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Levin Practice Success Resized Image Only
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