Sally McKenzie[email protected]Team Management7 tips on what to do when it's time to fire an employeeComing to the decision to fire an employee is never easy, but, unfortunately, keeping an employee who is underperforming or has a toxic attitude will do nothing but damage your practice, writes practice management consultant Sally McKenzie. She offers seven tips to help handle these difficult situations.March 8, 2017Dental Practice4 ways to lower stress and improve practice performanceYou have a lot to think about and get done each day at your practice. And that is even before you begin seeing your patients. While it can seem overwhelming, practice management consultant Sally McKenzie offers four practical ideas that will both lower your stress and improve the performance of your practice.February 13, 2017Team ManagementThe 3 benefits your employees want more than a raiseSalary is important when it comes to attracting and keeping team members to your practice. However, as practice management consultant Sally McKenzie writes, the three core benefits you offer might be just as important to them.January 16, 2017Dental Practice4 ways to make 2017 your best year yetAnother new year is upon us, and that means it's time to make changes that will improve production and grow your bottom line, writes Sally McKenzie. She offers four practical ideas you can implement to grow your practice.January 2, 2017Dental PracticeWhy you should consider implementing hybrid schedulingThe problem of patients who cancel at the last minute or just don't show up is more than annoying. It affects your practice, your team, and your bottom line. One of the issues, writes practice management consultant Sally McKenzie, is those appointments made six months in advance. She suggests you consider adjusting your scheduling practices to reflect your patient base.December 11, 2016Dental Practice6 ways to stop losing patientsDeveloping a strong, loyal patient base is key to building a successful practice, writes practice management consultant Sally McKenzie. Yet it's something many dentists struggle with. She offers six tips to help you retain your patients and grow your practice.November 13, 2016Dental Practice5 reasons your overhead costs are out of controlOverhead costs are the bane of many practices. Rather than being able to put your money toward new or upgraded equipment, it goes toward keeping your practice afloat. Practice management consultant Sally McKenzie offers five ideas to help you get overhead costs under control.October 10, 2016Dental Practice3 ways patient complaints benefit your practiceYou strive to provide high-quality care to everyone, but sometimes a patient has a complaint. You can shrug off these complaints and watch patients leave your practice, or you can look at them as a way to build your practice and increase patient loyalty, writes practice management consultant Sally McKenzie.September 12, 2016Dental Practice3 ways offering raises just because hurts your practiceDo you give your team members an annual raise? Did your practice grow? Did they earn it, or did you give them one just because? As practice management consultant Sally McKenzie writes, there are good reasons to have clear expectations as to how your staff can earn their pay raise.September 6, 2016Dental Practice3 questions to ask before hiring an associateTo you, it's clear that it's time to hire an associate. You can't keep up with your schedule, and you're constantly stressed out. But, as practice management consultant Sally McKenzie writes, ask yourself three questions first to make sure you really do need an associate.August 21, 2016Previous PagePage 5 of 9Next PageTop StoriesLegal IssuesDentist accused of drug deal near his office enters pleaA dentist entangled in a 2023 fatal hit-and-run case has pleaded not guilty in a separate case in which he allegedly was involved in a drug deal near his dental office.FluorideWhat’s stopping kids from getting fluoride at well visits?Oral-Systemic LinkWhen it comes to smoking, teeth don’t liePodcastsPodcast: The keys to transforming patient relationships in dentistryRegulatory UpdatesOpinion: Why advocacy in dentistry matters
