Teresa Duncan

Insurance
Coding narratives: No need for frustration
When you or your team submits a claim, you want it to be paid the first time. But many practices stumble at creating effective narratives to accompany the claim. Practice management consultant Teresa Duncan has some tested ideas to help your team write better narratives.
January 4, 2017
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Dental Practice
Turning patient complaints into learning opportunities
Regardless of how organized your practice is and how skilled your team and you are, complaints will arise, writes practice management consultant Teresa Duncan. She offers practical steps for turning that complaint into a learning opportunity and a chance to improve.
June 6, 2016
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Dental Practice
5 tips to enhance your relationship with vendors
Unexpected drop-ins to your office from a supply vendor might seem like an interruption in your busy day and time away from a patient. But, as practice management consultant Teresa Duncan writes, if you take control of the scheduling and agenda, this relationship can be beneficial to your practice.
March 8, 2016
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Dental Practice
Keeping your inventory under control
While it might seem basic, managing your inventory is an integral part of an efficient dental practice. But, as practice management consultant Teresa Duncan writes, inventory management is often not addressed until it becomes a drain on your cash flow and your bottom line. She offers some tips to keep your inventory issues under control.
February 7, 2016
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