Teresa Duncan

Insurance
Coding narratives: No need for frustration
When you or your team submits a claim, you want it to be paid the first time. But many practices stumble at creating effective narratives to accompany the claim. Practice management consultant Teresa Duncan has some tested ideas to help your team write better narratives.
January 4, 2017
2017 01 04 15 47 17 991 Duncan Teresa 2017 400
Dental Practice
Turning patient complaints into learning opportunities
Regardless of how organized your practice is and how skilled your team and you are, complaints will arise, writes practice management consultant Teresa Duncan. She offers practical steps for turning that complaint into a learning opportunity and a chance to improve.
June 6, 2016
2016 02 05 16 10 29 992 Duncan Teresa 200
Dental Practice
5 tips to enhance your relationship with vendors
Unexpected drop-ins to your office from a supply vendor might seem like an interruption in your busy day and time away from a patient. But, as practice management consultant Teresa Duncan writes, if you take control of the scheduling and agenda, this relationship can be beneficial to your practice.
March 8, 2016
2016 02 05 16 10 29 992 Duncan Teresa 200
Dental Practice
Keeping your inventory under control
While it might seem basic, managing your inventory is an integral part of an efficient dental practice. But, as practice management consultant Teresa Duncan writes, inventory management is often not addressed until it becomes a drain on your cash flow and your bottom line. She offers some tips to keep your inventory issues under control.
February 7, 2016
2016 02 05 16 10 29 992 Duncan Teresa 200
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