Dr. James V. Anderson[email protected]Patient CommunicationWritten patient communication makes for better relationshipsThe most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information.October 20, 2019Dental PracticeTo avoid lost revenue, read your insurance contract's fine printBeing unfamiliar with limitations in insurance network contracts can cost your practice revenue and even patient goodwill. Dr. James Anderson of eAssist details why you need this information and how you can use it to improve your practice's bottom line.October 8, 2019Insurance5 steps to appeal denied claimsEvery practice experiences a denial of their claims, but why does it happen, and how can you increase the likelihood that your appeal will be accepted? Dr. James Anderson of eAssist notes the common mistakes to avoid and outlines five practical ways your practice can improve immediately.September 24, 2019Previous PagePage 9 of 9Top StoriesLegal IssuesFormer orthodontist arrested for child exploitation againA former orthodontist who shuttered his practices in 2023 after he was arrested for child pornography has now been charged with U.S. child exploitation offenses.PeriodonticsThyroid hormone levels may predict gum diseaseDental HygieneRevolutionizing implant maintenance in dental hygienePatient CommunicationThe 80/20 rule of communication in the dental officePatient CommunicationDo’s and don’ts for making a great 1st impression