Margaret Boyce-Cooley

Dental Practice
Staying in touch with patients during the COVID-19 pandemic
How can a dental practice best stay in touch with its patients during these difficult times? There are ways to make it happen and make it successful, writes Margaret Boyce-Cooley.
April 8, 2020
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Top Stories
Close-up of a document titled 'Lawsuit,' with glasses and a fountain pen resting on top.
Legal Issues
Fired dental worker files lawsuit
A long-employed dental worker allegedly fired over billing irregularities is suing her former employer claiming retaliation.
3D visualization of antibodies attacking a cancer cell.
Oral-Systemic Link
Gum disease, more may mean raised risk of this cancer
Headshot of Dr. Roger P. Levin, Founder and CEO of Levin Group.
Office Management
Do’s and don’ts for maintaining a 99% collection rate
The DrBicuspid.com Podcast promotional image featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Podcasts
How does your practice’s diagnostic rate stack up? Dr. Jen Derse on finding blind spots before 2027.
Police car with blue emergency lights activated at night with blurred city lights in the background.
Legal Issues
Suspected DUI crash leads to call not to eat toothpaste
More in Home
Fired dental worker files lawsuit
By Melissa Busch
A long-employed dental worker allegedly fired over billing irregularities is suing her former employer claiming retaliation.
November 2, 2026
Close-up of a document titled 'Lawsuit,' with glasses and a fountain pen resting on top.
Gum disease, more may mean raised risk of this cancer
By Melissa Busch
Gum disease and more may be silently raising patients' cancer risk, according to a new study.
November 2, 2026
3D visualization of antibodies attacking a cancer cell.
Do’s and don’ts for maintaining a 99% collection rate
By Dr. Roger P. Levin
Keep a 99% collection rate to fund bills, income, and growth, says Dr. Roger P. Levin. Offering these two options can boost cash flow.
November 2, 2026
Headshot of Dr. Roger P. Levin, Founder and CEO of Levin Group.
How does your practice’s diagnostic rate stack up? Dr. Jen Derse on finding blind spots before 2027.
By Kevin Henry
Dr. Jen Derse explains what Pearl’s Oral Health Index reveals about missed diagnoses and how to involve patients in treatment decisions.
November 2, 2026
The DrBicuspid.com Podcast promotional image featuring a masked cartoon dentist, a microphone, and sound wave graphics.
Suspected DUI crash leads to call not to eat toothpaste
By Melissa Busch
A woman's bizarre toothpaste trick failed during a DUI stop.
October 30, 2026
Police car with blue emergency lights activated at night with blurred city lights in the background.
More than 8 in 10 HSA and FSA holders would spend tax-free dollars on oral care
By Karie Neeley Anderson
Over 8 in 10 HSA and FSA holders would use the funds to buy oral care products. A dentist-sponsored bill in Congress would allow it.
October 30, 2026
A woman shopper reaches for a box of toothpaste in a store.
From Sunday night dread to freedom: How one dentist redesigned her dental practice
By Dr. Marie Alejandrino- Buell
A dentist describes the Sunday night text that revealed she was carrying her dental practice and how she got her life back.
October 30, 2026
Headshot of Dr. Marie ECS Alejandrino-Buell, founder and CEO of Dental Designs.
Dr. Tom Giacobbi on the importance of a water control referee in your practice
By DrBicuspid.com staff writers
Dr. Tom Giacobbi explains why every dental practice needs a water quality lead for testing, records, and documentation.
October 30, 2026
Cover image of the Just A Minute, Doc, YouTube series featuring Dr. Tom Giacobbi.
Assault of 2 patients results in dentist’s suspension
By Melissa Busch
A dentist lost his license over nonconsensual patient conduct.
October 29, 2026
Professional microphones with flexible gooseneck stands on a wooden conference table.
Dental care costs amount to 14 hours of work for U.S. adults. In some states, it’s 20.
By Karie Neeley Anderson
A recent analysis shows dental care costs households 11 to 20 hours of work a year. Here’s what the data mean for clinicians.
October 29, 2026
Dental tools, including a mirror and explorer, lie on top of several $100 bills, signifying cost of dental care.
Learn the business, the office, and the people: A plan to break dentistry’s burnout loop
By Chris Mizenko
Raising pay hasn’t ended dentistry’s burnout cycle. Chris Mizenko presents a plan to break the loop.
October 29, 2026
Headshot of Chris Mizenko, co-founder of Zen Dental Support.
Study ties pediatric anesthesia safety to clinician training
By DrBicuspid.com staff writers
An AAOMS analysis found no evidence that a separate anesthesia provider makes office-based pediatric dental anesthesia safer.
October 29, 2026
A child has his eyes closed as an anesthesia mask is placed over his nose and mouth.
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