In a 30-year ongoing study by Levin Group of the top 10% producing practices, we found 17 characteristics that these practices have in common. One of these characteristics is higher team longevity.
Let the team do their job. Micromanagement or constant follow-up are not ways to build independence for a team member. Instead, stop managing and start measuring. Allow each team member to make decisions affecting their area and work independently to accomplish their objectives. Then measure the results they achieve. This is how the best businesses build great teams.
Don’t forget to treat every team member with respect. Dentists and office managers should consider themselves part of a team, where every member has an equally important role. Each person has responsibility and accountability for their specific area, and everyone works together to achieve common objectives that are clearly identified and understood by everyone. Respect means you and your team behave as colleagues.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email [email protected].
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