Dentistry, like many industries today, has staffing challenges. The best way to avoid these challenges is to keep your existing team, continually help them grow in skills and performance, and create an environment where people want to stay. Longer-term teams will perform well, leading to high-performance practices and very satisfying careers for everyone.
Be transparent. Many dentists are careful not to discuss certain elements of the practice with the team. Team members who do not feel included have much less commitment to the practice and feel unappreciated. Once again, these feelings can lead to staff turnover. Unless there is an issue so secretive that no one can possibly know about it with severe negative consequences, it is important to be transparent with the team.
Don’t forget to have fun. The line between personal life and work life is thinner than ever before and people want to enjoy an environment where they spend so much time. Plan lunches, contests, or theme days. Whatever you do, just make it fun.
Dr. Roger P. Levin is CEO of Levin Group, a leading practice management and marketing consulting firm. To contact him or to join the 40,000 dental professionals who receive his Practice Production Tip of the Day, visit LevinGroup.com or email [email protected].
The comments and observations expressed herein do not necessarily reflect the opinions of DrBicuspid.com, nor should they be construed as an endorsement or admonishment of any particular idea, vendor, or organization.
