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Office Management: Page 115
Record number of kids participate in Medicaid/CHIP
By
Theresa Pablos
A record number of eligible children are participating in Medicaid or the Children's Health Insurance Program (CHIP), according to new data from
Health Affairs
. As of 2016, nearly 94% of eligible children were enrolled in the programs.
August 12, 2018
Do's and don'ts for staff absences
By
Dr. Roger P. Levin
Summer is here and everyone -- including your staff -- is taking time off. This can cause some anxiety about things falling apart at the office, but there's no need to panic if you plan ahead, advises Dr. Roger P. Levin. Come up with a game plan for the times when every team member is absent, inform and train your staff, and make sure everyone is on the same page.
August 12, 2018
10 practical ways to make your patients, team, and you happier
By
Jen Butler, MEd
Sometimes Jen Butler is in the middle of a practice management consulting session and she'll notice that her clients sometimes forget why they got into patient care in the first place: the chance to help people and make them happy. She offers 10 practical ideas for when you find yourself in that rut.
August 9, 2018
Report: Hawaii, Mass. top states with most dentists per capita
By
Tony Edwards
Which U.S. state has the most dentists per capita? Which state has the highest percentage of adults who have not seen a dentist in the past year? A personal finance website gathered the data, and the per-capita results might surprise you.
August 8, 2018
3 practical ways to create 5-star customer service
By
Dr. Roger P. Levin
Dr. Roger P. Levin explores practical ways you can improve your practice's customer service in his latest monthly column, based on the most thought-provoking topics from the Dental Business Study Clubs, an organization focused on the business of successful dentistry. This month, Dr. Levin shares ways you can create outstanding customer service.
August 8, 2018
Independent contractor or employee: What's the difference?
By
William Barrett and Casey Gocel
It's a vexing question for practice owners: Is the new dentist joining your practice an independent contractor or an employee? The question isn't an academic one, as getting it wrong can result in severe financial penalties. William Barrett and Casey Gocel of the law firm Mandelbaum Salsburg illustrate the differences.
August 6, 2018
U.S. government commissions new report on oral health
By
DrBicuspid.com staff writers
The U.S. government has commissioned a new surgeon general's report on oral health. The new report will be the first update since the original, landmark report was published in 2000.
July 31, 2018
Cost, urgency drive older African-American patients' care decisions
By
Tony Edwards
Cost and perceived urgency of treatment are the two primary reasons older African-American patients decide to seek, or not seek, dental care, according to new research presented at the 2018 International Association of Dental Research (IADR) meeting in London.
July 31, 2018
ADHA, advocacy groups call for Medicare dental benefits
By
Theresa Pablos
Multiple oral health advocacy organizations and the American Dental Hygienists' Association (ADHA) are calling for the U.S. government to add dental benefits to Medicare. The latest movement started after Oral Health America published a white paper in support of the concept.
July 29, 2018
Do's and don'ts for scripting: Create powerful scripts
By
Dr. Roger P. Levin
You can't just wing it when it comes to communicating with patients. Knowing what to say greatly enhances every interaction. Excellent scripting is powerful, effective, and allows dental teams to improve performance on a daily basis, notes Dr. Roger P. Levin in his latest Practice Success tip.
July 29, 2018
3 common pitfalls of adding an associate
By
Jen Butler, MEd
Adding an associate might be the next step in the natural evolution of a dental practice. However, many practices experience issues with a new associate, writes practice management consultant Jen Butler. She outlines three of the most common pitfalls and how to handle them so the practice can grow.
July 26, 2018
7-year trends for U.S. dental production: Part 2
By
Alitta Boechler, AuD, MBA
How is your practice doing relative to practices down the street and across the U.S.? Alitta Boechler of Sikka Software looks at the seven-year trends of five more key numbers in the second of a two-part series. This time she examines referral patients, accounts receivable past 90 days, diagnostic imaging, and more.
July 24, 2018
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