Office Management: Page 178

Dos and don'ts for staff management: Create written job descriptions
By Dr. Roger P. Levin
When team members know exactly what the practice expects of them, they will perform better. With a clear understanding of their roles and responsibilities, staff members can achieve the highest levels of efficiency, according to Dr. Roger P. Levin. To avoid misinterpretation, job descriptions must be written, he notes.
September 1, 2014
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Texas files another lawsuit against Xerox in Medicaid scandal
By Donna Domino
In the latest development in the ongoing Texas Medicaid scandal, the state Health and Human Services Commission has filed a second lawsuit against Xerox, claiming the company is refusing to turn over patient records.
August 28, 2014
2014 05 23 10 02 59 889 Texas Flag 200
Covered California to offer expanded dental coverage
By Donna Domino
Covered California will offer new family dental plans to those who enroll in health insurance coverage in 2015. All individual health insurance plans sold through the exchange will include pediatric dental benefits for those younger than 19.
August 26, 2014
2014 08 26 15 53 51 145 Covered California Logo 200
Ala. company fined $83K for not sending COBRA dental coverage notice
By DrBicuspid.com staff writers
An appeals court has upheld an $83,000 fine against a Birmingham, AL, bookstore for failing to send an employee a notice about her Consolidated Omnibus Budget Reconciliation Act (COBRA) dental coverage.
August 25, 2014
Texas settles $16M Medicaid fraud case for $39K
By DrBicuspid.com staff writers
Texas health officials have accepted a $39,211 settlement from an Austin dental practice that had been charged with improperly billing more than $16 million in orthodontic Medicaid claims.
August 25, 2014
Dos and don'ts for handling staff conflict
By Dr. Roger P. Levin
Staff conflict is one of the most challenging practice management concerns for dentists. It's also inevitable that disagreements among team members will arise at some point. The key to resolution is to handle the quarrel promptly and effectively, according to Dr. Roger P. Levin.
August 24, 2014
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Feds audit La. Medicaid billings for pediatric dental services
By DrBicuspid.com staff writers
A federal audit has found that 27 Louisiana dental providers treating children on Medicaid have excessive billing practices. These providers may be billing for services that were never performed, performing unnecessary procedures to increase profits, or providing questionable quality of care, according to a report by the U.S. Department of Health and Services Office of Inspector General.
August 21, 2014
2014 08 21 16 56 08 84 Oig Hhs Logo 200
Clean the closet
By Jen Butler, MEd
In her latest column, stress management expert Jen Butler urges shedding some light on your internal closet, for the benefit of you and your practice. As she details, the benefits of cleaning your internal closet go beyond relieving stress.
August 19, 2014
2014 07 08 14 12 01 98 Butler Jen 200
Blind Spots: What established dentists would do over, if they could
By Jan Keller
To say that new dentists face a myriad of challenges in setting up their first practice is an understatement. There's hiring, financing, marketing -- and finding the patients to fill all those comfy new chairs! In her latest Blind Spot column, practice management consultant Jan Keller shares the advice established dentists would give if they could do it all over.
August 17, 2014
2014 04 22 15 07 02 651 Keller Jan 200
Scams played on dentists: Part 3 -- The insurance industry
By Dr. Michael W. Davis
In the final part of this series, Dr. Michael W. Davis details some of the ways dentists and dental offices are vulnerable to scams. This part discusses the insurance industry and concludes the series on the scams played on dentists.
August 12, 2014
2013 07 11 10 42 57 939 Insurance Policy 200
Federal auditors blame Texas agency for poor oversight of ortho services
By Donna Domino
In the latest development in the ongoing Texas Medicaid scandal, a federal report by the U.S. Office of Inspector General has laid the responsibility for hundreds of millions of dollars spent on dental and orthodontic procedures that may have been medically unnecessary squarely on the Texas state agency that oversaw the program.
August 10, 2014
2014 05 23 10 02 59 889 Texas Flag 200
Dos and don'ts for monthly business reviews
By DrBicuspid.com staff writers
Monthly business reviews serve a critical function by identifying bottlenecks and finding solutions, which lead to improved practice productivity, reduced stress, and greater efficiency, according to Dr. Roger P. Levin. These meetings are the appropriate venue for minor training, role-playing with scripts, and addressing any staff conflict as well.
August 10, 2014
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