Office Management: Page 87

The difference between leadership and management
By Dennis Pezzolesi, DMD
What's the difference between leadership and management? Dr. Dennis Pezzolesi explains -- and he writes that dental practice owners must have their team believe in the vision of the business and implement it to be successful. He gives dentists tips on how to do that, based on his 33 years of experience in the operatory.
June 25, 2020
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Anthem members can ask Alexa for dental plan help
By DrBicuspid.com staff writers
Dental and medical plan members of Anthem Blue Cross/Blue Shield can now ask Alexa for help in ordering prescription refills and scheduling appointments through a new Anthem Skill.
June 24, 2020
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Dental HR expert: Can dental business owners be held liable if an employee contracts COVID-19?
By Kevin Henry
If a dental team member contracts COVID-19 in the dental practice, could the employer and/or business owner be held liable? It's a hot topic right now and one that has dentists and team members talking, so we asked dental human resources expert Tim Twigg for his thoughts and advice.
June 24, 2020
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3 tips to help you establish performance measurements in your practice
By Sally McKenzie
The second half of the calendar year is drawing closer, and Sally McKenzie believes that if you don't have a performance measurement system in place, now is the time to change that. She offers three tips to help you get started.
June 23, 2020
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How to create the 'frictionless dental practice'
By Alex Nottingham, JD, MBA
Alex Nottingham believes that one of your practice's goals should be to eliminate systemic issues that interfere with a smooth and polished patient journey. In this article, he gives some recommendations on how to remove friction from your practice.
June 21, 2020
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Q&A with ACT Dental's Kirk Behrendt on how dentistry can adapt to a changing landscape
By Dr. David Rice
Dr. David Rice, clinical editor for DrBicuspid.com, sat down with ACT Dental founder and CEO Kirk Behrendt to discuss a wide range of important topics as dental practices rebound from COVID-19, touching on everything from filling the schedule to changes with insurance.
June 18, 2020
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Dental HR expert Tim Twigg: Can dentists limit team member activity outside the practice during a pandemic?
By Kevin Henry
Dentists and team members are trying to keep their practices free of COVID-19. But what happens when an individual does something outside the office to contract the virus? You asked us this question, and we asked dental human resources expert Tim Twigg for his thoughts and advice.
June 18, 2020
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Dominion National announces additional benefits
By DrBicuspid.com staff writers
Dental insurer and benefits administrator Dominion National has expanded benefits for dental members and payments to participating dentists through the rest of the year to help offset the impact of COVID-19.
June 11, 2020
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Tips to help your practice start the 2nd half of the year strong
By Kim McGuire
With the second half of the calendar year starting on July 1, Kim McGuire offers some ideas to boost your practice's profitability going forward, touching on everything from homing in on the focus of your business to telephone skills to implement in the wake of COVID-19.
June 10, 2020
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Defining what it means to be paperless vs. chartless
By Ann-Marie DePalma
As dental practices and teams move away from paper charts and handwritten clinical notes and toward the digital environment, understanding the differences in maintaining the patient record becomes increasingly important, writes Ann-Marie DePalma.
June 10, 2020
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Skygen announces new dental mobile app
By DrBicuspid.com staff writers
Software provider Skygen USA has announced a mobile application for dental insurers and managed care organizations.
June 9, 2020
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Delta Dental of Ariz. commits to $3M PPE program
By DrBicuspid.com staff writers
Delta Dental of Arizona has committed to a $3 million personal protective equipment (PPE) program to help ensure safety at dental practices amid the COVID-19 pandemic.
June 9, 2020
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