Office Management: Page 88

Why hygiene is the cornerstone of practice success
By Fred Joyal and Shannon Richkowski
The simple truth is that hygiene impacts every department. Hygienists also benefit when they realize that their department is essentially a business within a business, and they need skills in that area as well, writes Fred Joyal and Shannon Richkowski.
February 20, 2020
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Proper clinical notes are necessary for dental claims payment
By Dr. James V. Anderson
Clinical notes have always been a standard for creating narratives that get claims paid because they support the necessity for the services rendered. "If it isn't written, it didn't happen" still rules the courts when it comes to proper documentation of care, writes Dr. James Anderson.
February 19, 2020
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3 easy tips to improve patient comfort in your office
By Andrea Greer, RDH
Are you addressing the often-overlooked components of patient comfort: the senses? What do your patients smell? What do they hear? What do they see? Consultant Andrea Greer has some thoughts on why the senses are so important for your patients when they are in your practice.
February 19, 2020
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8 reasons to try email encryption, electronic claim solutions
By Christine Alfano
You likely have a solid understanding of why it's beneficial to migrate away from manual, paper-based processes in your practice, but have you considered a safe way to implement your day-to-day communications? Christine Alfano of Vyne shares eight reasons why you should adopt encrypted email and electronic claims attachment services.
February 18, 2020
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Quebec dentists withdraw from public dental plan
By DrBicuspid.com staff writers
The Association of Dental Surgeons of Québec in Canada said it's withdrawing from the public dental plan as of February 18 over an impasse in negotiations with the Ministry of Health and Social Services.
February 17, 2020
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Interview questions that dentists forget to ask
By Rachel Wall, RDH
If you're a dentist looking to hire a new hygienist, Rachel Wall, RDH, has a few questions that you need to ask at your next interview.
February 12, 2020
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7 cybersecurity tips for 2020
By Christine Alfano
Is your dental practice prepared to identify and combat a cybersecurity attack? These seven strategies from Christine Alfano of Vyne can set your practice up for success and save you thousands of dollars.
February 10, 2020
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Dentist gets prison for illegal prescriptions, Medicare fraud
By Melissa Busch
A dentist in Missouri was sentenced to 18 months in prison for making false statements to Medicare and illegally issuing prescriptions for narcotic opioid drugs without a legitimate medical purpose. The dentist provided about 14,000 units of antianxiety and opioid drugs to a woman he had a personal relationship with for more than 10 years.
February 6, 2020
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Why is a morning huddle important?
By Lynne Leggett
As a dental coach/consultant, Lynn Leggett hears similar complaints from dentists across the U.S. They typically revolve around the "team" not being on the same page. She frequently responds with a question: "Do you have a morning huddle?" She discusses why a morning huddle is so important.
February 6, 2020
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Former Mo. dental clinic owner-husband gets prison term
By Wayne Forrest
A former Missouri dental clinic owner was sentenced to prison for his role in a fraud scheme with his co-owner wife involving their clinics. She has already been sentenced to prison for multiple fraud schemes totaling more than $1 million in Medicaid payments, failing to pay payroll taxes, and collecting ineligible unemployment benefits.
February 5, 2020
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Understanding the 3 most important terms in dental claims filing
By Dr. James V. Anderson
No one wants to receive a returned claim in which the services provided were "disallowed" by the insurance company. It is vitally important to understand the claim language to understand the steps to follow to appeal the payment decision, notes Dr. James Anderson. He explains what you need to know to correctly file an insurance claim.
February 3, 2020
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5 things to learn and 5 things to unlearn in the next 5 years
By Kim McGuire and Fred Joyal
Dentistry is evolving at a rapid pace, and what you do and how you think about your practice in the next five years will have a profound effect on your long-term success. Kim McGuire and Fred Joyal list some key things dentists should either be adapting to or letting go of that will help them keep pace with all the changes.
February 2, 2020
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