Marketing

Do’s and don’ts for encouraging patient referrals
By Dr. Roger P. Levin
Dr. Roger P. Levin offers some unique do’s and don’ts to help you boost patient referrals and satisfaction.
August 18, 2025
Levin Practice Success 400
Do’s and don’ts for reactivating patients
By Dr. Roger P. Levin
Struggling with inactive patients? Dr. Roger P. Levin shares techniques to motivate them to return and keep your schedule full.
August 11, 2025
Levin Practice Success 400
Do’s and don’ts for protecting your practice from the competition
By Dr. Roger P. Levin
Dr. Roger P. Levin outlines the do’s and don’ts for building a profitable, thriving dental practice immune to increasing competition.
May 27, 2025
Levin Practice Success 400
Do's and don'ts for new patient communication
By Dr. Roger P. Levin
New patient phone calls are not solely a customer service call, they're a brand-building opportunity. Dr. Roger P. Levin says these are the do's and don'ts of handling that first patient phone call.
November 11, 2024
Levin Practice Success Resized 400
Do's and don'ts for marketing
By Dr. Roger P. Levin
Internal marketing, when done correctly, can lead to high-quality referrals for dental practices. Dr. Roger P. Levin discusses the do's and don'ts of how to create a synergistic effect with your marketing efforts and patient referrals.
September 3, 2024
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Do's and don'ts for five-star customer service
By Dr. Roger P. Levin
The key to boosting patient satisfaction and garnering five-star review starts with this one monthly marketing practice, writes Dr. Roger P. Levin.
July 15, 2024
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What to do you when your dental practice gets a negative online review
By Jeff Gladnick
A negative review can feel like a punch in the gut. However, viewing the feedback as an opportunity to highlight your dental practice's commitment to patient satisfaction can transform it into an asset. Here's how to respond.
June 26, 2024
Jeff Gladnick.
Dentists, doctors sue Google for 'unfair' reviews
By Karie Neeley Anderson
More than six dozen dentists and doctors in Japan filed a lawsuit on April 18 against Google claiming that the search engine posts unfair reviews and misinformation on its Google Maps navigation app.
April 22, 2024
Check Mark Stars
Do's and don’ts for facing the competition
By Dr. Roger P. Levin
Competition in dentistry is formidable now. Dr. Roger P. Levin outlines the do's and don'ts of carving out a strong position among competing practices.
April 15, 2024
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Embracing the future of dentistry: The top 4 marketing trends for 2024
By Jeff Gladnick
Here are four trends shaping the future of dentistry that author Jeff Gladnick believes will help you attract new patients, build stronger relationships, and ensure your practice thrives.
January 22, 2024
Jeff Gladnick
Do’s and don’ts for customer service
By Dr. Roger P. Levin
Great customer service goes beyond being nice to patients, writes Dr. Roger P. Levin. Here are the do’s and don’ts of creating loyal, lifelong patient customers.
January 8, 2024
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Do’s and don’ts for patient ‘discounts’
By Dr. Roger P. Levin
The term “discount” has long had a negative connotation in dentistry. Dr. Roger P. Levin offers do’s and don’ts on how to create compelling offers for patients that also align with your practice’s goals.
January 2, 2024
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