Patient Communication: Page 52

Do's and don'ts for staying connected with patients

By Dr. Roger P. Levin

Connecting with patients is critical to maintaining your patient base, so you must be creative when it comes to staying in touch, advises Dr. Roger P. Levin. Try a mix of both traditional outreach methods and newer methods on social media. Stay in touch with patients often and you'll build long-lasting relationships that contribute to practice success.

March 22, 2020

Carestream Dental to launch teledentistry service

By DrBicuspid.com staff writers

Carestream Dental plans to launch a teledentistry service to help provide remote care to patients as the world faces the coronavirus disease (COVID-19) pandemic.

March 19, 2020

How to pull productivity reports in Curve Hero

By Tracey Thompson

How can you accurately pull reports in Curve Hero to track the productivity of staff members who are delivering dental services? Curve trainer Tracey Thompson offers some advice and best practices.

March 19, 2020

Are you working the digital triangle?

By Jonathan Miller and Fred Joyal

It's no news flash that practice marketing has gone digital. But, are you doing it right? You must take advantage of the digital marketing triangle to do it effectively, writes Jonathan Miller and Fred Joyal.

March 18, 2020

The importance of social media during the COVID-19 outbreak

By Kevin Henry

How should dental practices be using their social media channels to communicate with patients during the coronavirus outbreak? We asked dental social media expert Rita Zamora for advice in this podcast.

March 18, 2020

Ask the Dentrix Expert: Help with treatment plan estimates

By Dayna Johnson

This is the third installment in a yearlong series that is designed to help dentists and team members understand their Dentrix practice management software better, courtesy of Dayna Johnson, a certified Dentrix trainer and founder of Novonee.com.

March 16, 2020

Colo. practice informs patients of data security incident

By DrBicuspid.com staff writers

Elk Ridge Dentistry of Estes Park, CO, has informed its patients of a data security incident involving a stolen backup hard drive.

March 10, 2020

Cracking the Google E-A-T code: How you can increase your website SEO

By Dr. Mikaeya Kalantari

Not just another acronym to commit to memory, E-A-T is an acronym that stands for expertise, authority, and trustworthiness. It is also the measuring stick by which all websites with health-related information are assessed, writes Dr. Mikaeya Kalantari.

March 10, 2020

Selling in the dental practice is all about relationships

By Dr. Roger P. Levin

Until the early part of the 20th century, the word "selling" came with a negative connotation in dentistry. Dentists fooled themselves into thinking that they didn't really "sell" services. They believed that patients somehow magically understood their options and would select, writes Dr. Roger P. Levin.

March 10, 2020

Dentist wins $240K defamation suit against ex-employees

By Melissa Busch

Two former dental employees in Canada must pay $240,000 to the dentist they defamed in scathing online reviews after they were dismissed from their positions, according to news reports.

March 8, 2020

Xpress DDS launches teledentistry platform

By DrBicuspid.com staff writers

Xpress DDS has launched a new teledentistry platform to fill the void of needed dental care in hospital emergency rooms.

March 3, 2020

Texas DSO target of phishing attack that affects 46K patients

By Melissa Busch

Jefferson Dental Care Healthcare Management was struck by a phishing attack, forcing the Texas-based dental support organization (DSO) to begin notifying 45,748 patients that their personal health information may have been exposed.

February 27, 2020

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