Patient Communication: Page 57

The importance of kindness in the dental practice

By Dr. Sheri Doniger

Regardless of your role in the dental practice, you have the opportunity to be kind to your patients and fellow team members. There are many ways to randomly act kind, and Dr. Sheri Doniger shares how to bring random acts of kindness to your practice.

November 24, 2019

Podcast: How this assistant embraced new technology

By Kevin Henry

In the latest Dental Assistant Nation podcast, Kevin Henry talks with one dental assistant about how technology has played a big role in her professional growth, and they discuss the importance of embracing and learning new technology.

November 21, 2019

Hidden likes: Is this the beginning of the end in social media engagement?

By Dr. Mikaeya Kalantari

Instagram has begun testing the "hidden likes" format across many accounts. Dr. Mikaeya Kalantari shares her thoughts on what it means for dental practices and offers some advice on dealing with this change. It may just let you focus on the truly important things in life, she notes.

November 21, 2019

Ind. entities team for dental informatics program

By DrBicuspid.com staff writers

Regenstrief Institute and the Indiana University School of Dentistry are collaborating to establish a dental informatics program.

November 13, 2019

Delta Dental of Ariz. target of phishing attack

By DrBicuspid.com staff writers

Delta Dental of Arizona has warned an undisclosed number of its members that their personal and medical data may have been breached due to a phishing attack this past July.

November 13, 2019

The importance of dental assistants learning the latest technology

By Kevin Henry

Dental assistants need to have the knowledge about what today's technology can do and how it fits into the practice workflow, as well as the confidence to talk about it with patients. Kevin Henry notes that having this confidence is a key part to assistants' growth and their development into the true leaders they can become.

November 11, 2019

Podcast: How to start talking to patients about the oral-systemic connection

By Kevin Henry

There is no question that there is a direct link between oral health and overall health. However, many dental professionals may have difficulty communicating that connection to patients. In this podcast, dental pharmacology expert Tom Viola, RPh, talks about how to start the conversation and the important role dental professionals play in patients' oral and overall health.

November 6, 2019

Tips to properly market your dental practice

By Richard Barry, DDS

Marketing your practice takes focus, commitment, and dollars. But it's priceless in terms of raising awareness among new and potential patients, as well as increasing profit for your practice. Dr. Richard Barry explains how targeted and consistent marketing can help your business and offers tips you can use.

November 6, 2019

Don't let the fear of fee increases haunt you

By Dr. James V. Anderson

Nobody wants to raise fees, but an appropriate schedule is needed for you to help meet your financial goals. Dr. James Anderson of eAssist explains that the best way to justify fee increases is to show patients the value you bring to each visit by letting them know all that you offer in services and care.

November 3, 2019

Do's and don'ts for case acceptance: Make case presentation a priority

By Dr. Roger P. Levin

Case acceptance plays a critical role in the success of a dental practice, but presenting a case requires more than explaining the diagnostic findings and subsequent recommendations, Dr. Roger P. Levin notes. He offers tips for presenting proposed treatments to patients to improve their oral health and your practice production.

November 3, 2019

Podcast: Now is the time to upgrade your Windows operating system

By Kevin Henry

Microsoft will cease its extended support of Windows 7 operating system on January 14, 2020, possibly affecting a number of dental practices that haven't upgraded their software. In a podcast, compliance specialist Linda Harvey discusses why upgrading your Windows software will help ensure your practice stays HIPAA-compliant.

October 31, 2019

Patient challenges dentist's $4M suit against her for bad reviews

By Melissa Busch

A woman wants an Illinois court to dismiss a multimillion-dollar lawsuit that a dentist filed against her, claiming she wrote hundreds of negative online reviews and made false statements that have destroyed his reputation, according to court records.

October 29, 2019

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