Patient Communication: Page 58

What you need to know about cyberattacks and your dental practice
By Debi Carr
Hackers are getting more sophisticated, and ransomware has become the most common type of cyberattack. Cybersecurity and privacy expert Debi Carr discusses the ways you can protect your practice and your data.
October 28, 2019
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The value in blogging for your practice website
By Dr. Mikaeya Kalantari
At one time, blogging was for fashion mavens and recipe creators, but that time is in the past. In today's world, if your small business does not have a strong blogging platform, you are leaving money on the table, Dr. Mikaeya Kalantari writes. She highlights four key benefits of blogging that dental practice owners should consider.
October 27, 2019
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Do's and don'ts for excellent customer service
By Dr. Roger P. Levin
Patients place premium value on the relationships that they have with their doctor and the dental team. And if you place premium value on keeping those relationships strong with excellent customer service, your practice will be successful, Dr. Roger P. Levin advises in his latest Practice Success tip.
October 27, 2019
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Social media heavily influences health behaviors, poll shows
By Melissa Busch
Approximately 44% of people take personal health or fitness actions based on the advice they find on social media platforms, according to the Parade/Cleveland Clinic Healthy Now survey of U.S. adults.
October 24, 2019
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Got a good attitude? Patients' outcome views colored by cues
By Melissa Busch
Doctors who appeared empathetic and conveyed high expectations of treatment success during pain procedures influenced the way patients felt about outcomes in a new study, published October 21 in Nature Human Behaviour.
October 22, 2019
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Do's and don'ts for community outreach: Doing well by doing good
By Dr. Roger P. Levin
Doing well by doing good involves taking advantage of opportunities to give back and letting everyone know that you're a great community partner. And there's nothing wrong with enjoying the positive public relations that can come from these activities. It's a win-win situation for you and your community, Dr. Roger P. Levin notes in his latest Practice Success tip.
October 20, 2019
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Written patient communication makes for better relationships
By Dr. James V. Anderson
The most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information.
October 20, 2019
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YouTube is better for watching dental injuries than fixing them
By Theresa Pablos
YouTube is probably not the best source of information for managing dental trauma, according to a new study. Researchers analyzed 120 online videos and found the platform is better for seeing people knock their teeth out than learning how to manage an avulsed tooth.
October 16, 2019
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Using follow-up calls to educate your patients
By Sally McKenzie
It would be great if patients agreed to a treatment plan before they left your office, but most of them don't. Practice management consultant Sally McKenzie recommends making follow-up calls to these patients to educate them on the benefits of treatment. Her tips can help your practice improve your acceptance rates and help your patients at the same time.
October 7, 2019
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Why you need to upgrade before the Windows 7 end of life
By Tom Terronez
In all the discussion about protecting your practice from cyberattacks, one important factor is not being discussed: Many dental practices are still running Microsoft's Windows 7. With support for Windows 7 ending in January 2020, you should plan your operating system's transition now to keep your practice safe, advises Tom Terronez of Medix Dental IT.
October 6, 2019
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Dental practice pays $10K for putting patient info on Yelp
By DrBicuspid.com staff writers
A dental practice in Texas has been ordered to pay $10,000 for violating the privacy of patients by disclosing their last names and health conditions on the review website Yelp.
October 3, 2019
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Dental patients may misreport preexisting conditions
By Melissa Busch
Up to a third of dental patients do not accurately report their preexisting medical conditions, such as diabetes or high blood pressure, to clinicians, according to a new study. Treatment planning and patient outcomes may be affected without accurate information, the authors noted.
October 3, 2019
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