Dental Practice: Page 298

Do's and don'ts for staff training: Build the best team possible
By Dr. Roger P. Levin
Taking the time to train your team is an essential part of ensuring practice success. You can increase efficiency, reduce stress, and build camaraderie by clearing your practice schedule for a day of staff training, advises Dr. Roger P. Levin in his latest Practice Success tip.
January 14, 2018
2016 11 18 14 42 01 206 Practice Success2 400
3 ways to become a proactive practice
By Laura Hatch
There are essentially two types of dental practices: reactive practices and proactive practices, writes Laura Hatch, founder of Front Office Rocks, a dental practice front office training firm. If you are concerned your practice is in the reactive category, Hatch offers three practical ideas to help your practice change that to increase your productivity.
January 10, 2018
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Benevis, Kool Smiles settle with DOJ for $24M
By Tony Edwards
The U.S. Department of Justice (DOJ) announced a $23.9 million settlement with dental management company Benevis and its Kool Smiles affiliate after a seven-year False Claims Act investigation.
January 9, 2018
2017 01 11 18 12 12 869 Dollar Sign 400
Kool Smiles practice faces lawsuit after child deaths
By DrBicuspid.com staff writers
Two children have died after being treated at a Kool Smiles practice in Yuma, AZ, over the past two years. The practice now faces a wrongful death lawsuit concerning the death of a 4-year-old girl, and the death of a 2-year-old boy also is being investigated.
January 9, 2018
Sheri's Solutions: How we gather benefits information
By Dr. Sheri Doniger
Precisely determining a patient's dental insurance coverage should not be complicated, but it is for many offices, writes Dr. Sheri B. Doniger in her latest Sheri's Solutions column. She outlines the process her office uses and the variables she and her team must deal with.
January 8, 2018
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Do's and don'ts for practice production: Make production a priority
By Dr. Roger P. Levin
Every day, you provide excellent clinical care for your patients, but are you doing the things that will ensure healthy production for your practice? There is a myriad of management, marketing, and scheduling strategies that you can employ each day to help increase production. By making patients and production a priority, you'll achieve practice success, according to Dr. Roger P. Levin.
January 7, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Week in Review: 5 things about intraoral scanners; plus practice rescue and team communication
By Tony Edwards
January 4, 2018
CMS clarifies no texting of patient orders rule
By DrBicuspid.com staff writers
The Centers for Medicare and Medicaid Services (CMS) clarified regulations related to texting by dentists, physicians, and other healthcare providers in a memo issued on December 28, 2017.
January 4, 2018
Practice Rescue: 5 ways to decrease your accounts receivable
By Jill Shue
Do your patients complain about differences between what they were told a procedure would cost and what they were billed? In the debut of the Practice Rescue column, Jill Shue of Custom Dental Solutions offers five ways to decrease your accounts receivable and improve patient communication.
January 3, 2018
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Hygienists' top 3 communication frustrations
By Jen Butler, MEd
Hygienists think they communicate every day, and yet when asked what is the most challenging thing about dentistry, many of them say, "Team communication!" Practice management consultant Jen Butler details the top three communication frustrations she hears from hygienists and how both dentists and hygienists can handle them.
January 2, 2018
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Do's and don'ts for patient interactions: Know what to say to patients
By Dr. Roger P. Levin
Knowing what to say greatly enhances every interaction with patients. Use staff meetings to review and role-play training scripts. Scripts make everyone more confident in answering patient questions and addressing concerns, notes Dr. Roger P. Levin in his latest Practice Success tip.
January 1, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Should you hire more team members in 2018?
By Sally McKenzie
As you look into 2018, is your practice struggling? Is your staff overworked and stressed? Before you consider hiring a new team member, practice management consultant Sally McKenzie suggests asking yourself some questions to see if you need to hire or you need to train your current team.
December 25, 2017
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