Ann-Marie DePalma

Office Management
A slogan fit for the New England Patriots and dentistry
"Believe it before you see it" applies to football and dentistry, where success hinges on aligned teams, consistent leadership, and a focus on excellence in patient care, writes Ann-Marie DePalma.
February 2, 2026
Operatory Football Field Level Up
Team Management
Why the synergy between hospitality and dentistry is undeniable
Just as a warm welcome sets the tone for a memorable stay, a hospitable dental environment can alleviate anxiety and create lasting impressions, writes Ann-Marie C. DePalma, CDA, RDH.
August 23, 2024
Ann-Marie C. DePalma, CDA, RDH.
Oral-Systemic Link
How allergies may build the dental-medical connection
As oral immunotherapy becomes a strategy for a variety of allergy patients, the connection between dentistry and medicine will become stronger, writes Ann-Marie C. DePalma.
June 21, 2024
Allergies Sneezing
TMJ/TMD
What do I need to know about TMJ?
When a dental patient tells you he or she has TMJ (temporomandibular joint) disorder, how do you respond and what do you need to know? Ann-Marie DePalma, CDA, RDH, MEd, shares her advice and knowledge.
March 11, 2024
Woman Dentist Toothache
AI
Compliance and AI in the dental practice: Where do we go from here?
In this third of a three-part series on artificial intelligence (AI) in dentistry, potential risks and future regulatory oversight are explored, with practical tips provided for implementing AI into your dental practice or organization.
February 12, 2024
Dentist Chart Patient
AI
Where AI may make the biggest impact in dentistry
From patient education to smile design, these are the areas where artificial intelligence (AI) may impact your dental practice in the very near future.
February 5, 2024
Artificial Intelligence Brain
AI
Artificial intelligence: What is it, and how does it work?
What is artificial intelligence (AI) and how can dental team members better understand its uses, possibilities, and issues? Ann-Marie DePalma and Linda Harvey dive into one of the hottest topics in dentistry today.
January 31, 2024
Artificial Intelligence Ai Binary Code
Dental Practice
How you can ensure your Eaglesoft software is running at an optimal level
When you think about things that could improve productivity in 2021, it's likely your team could be using your practice management software in much more efficient ways. With that in mind, if you're using Eaglesoft, Ann-Marie DePalma thinks it could be time to schedule a software checkup and evaluation.
January 25, 2021
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Insurance
How to run year-end reports in Eaglesoft
The end of the year is fast approaching and it's time for dental practices to make sure they have their year-end data in place. Ann-Marie DePalma offers some tips and advice on how to ensure your practice knows how to run year-end reports in Eaglesoft.
December 15, 2020
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Insurance
Defining the differences between treatment services and conditions in Eaglesoft
Every day, your patients present with conditions and your dentist offers a treatment plan. Knowing how to chart those treatment services is critical for the practice's success and to properly keeping a patient's record updated. Ann-Marie DePalma offers some tips and advice on how to make sure your practice is up to speed on the correct way to note conditions and services in Eaglesoft.
November 18, 2020
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Top Stories
Police Aldeca Productions
Legal Issues
Celebrity dentist killed by police
Author and podcaster Dr. Steven Lin was shot dead by police after attacking two women at an apartment complex.
Discipline Employee
Legal Issues
Dentist cited for unnecessary, expensive treatments to keep his license
Dr Bicuspid Podcast 400
Podcasts
Transforming dental office managers into COOs
Dentist Counsel Patient
Smile Design
Clinical tip: The 'why now?' question that can help you close cases
Dentist Installing Aligner Karrastock
Orthodontics
What is coming for clear aligners in 2026 and beyond?
More in Home
Celebrity dentist killed by police
By Melissa Busch
Author and podcaster Dr. Steven Lin was shot dead by police after attacking two women at an apartment complex.
March 4, 2026
Police Aldeca Productions
Dentist cited for unnecessary, expensive treatments to keep his license
By Clark Kauffman
An Iowa dentist charged with repeatedly performing expensive, unnecessary dental procedures on patients will retain his license.
March 4, 2026
Discipline Employee
Transforming dental office managers into COOs
By Kevin Henry
Dr. Roger Levin shares how you can unlock your dental office manager's hidden potential as a powerful practice chief operating officer (COO).
March 4, 2026
Dr Bicuspid Podcast 400
Clinical tip: The 'why now?' question that can help you close cases
By DrBicuspid.com staff writers
Learn how Dr. Paul Homoly's question can help you understand patient motivations more clearly and close more dental cases successfully.
March 4, 2026
Dentist Counsel Patient
What is coming for clear aligners in 2026 and beyond?
By Kevin Henry
The future of orthodontics is here: Hybrid treatments and smart technology are reshaping clear aligner care for dental patients.
March 4, 2026
Dentist Installing Aligner Karrastock
It's time to tackle the dental misinformation epidemic
By Ava Barros
Online dental misinformation about teeth whitening poses an increasing risk to patients, researchers caution.
March 3, 2026
Woman Headphones Smartphone Pheelings Media
Patients really worry about 3rd-molar surgeries
By Ava Barros
“Patients undergoing third molar extraction generally hold more negative preoperative expectations than what they actually experienced postoperatively,” researchers reported.
March 3, 2026
Third Molar Kabardins Photo
Dental manager sentenced to hefty prison term
By Melissa Busch
An unlicensed dentist was sentenced to prison for Medicaid fraud and other charges.
March 3, 2026
Judge Defendant Sentencing Wavebreakmedia Micro
Imposter dentist arrested for assault, more
By Melissa Busch
A routine dispute between two people led to the arrest of an unlicensed "dentist."
March 3, 2026
Doctor Handcuffs Michael
5 most shocking dental-connected crimes
By DrBicuspid.com staff writers
Discover five shocking dental-connected crimes that include murders, poisoning, and fraud.
March 3, 2026
Police Line Tape New Africa
Very rare spontaneous dentin bridge forms after dental trauma
By Melissa Busch
A tooth's remarkable self-healing mechanism defied dental expectations after trauma.
March 2, 2026
2026 03 02 Spontaneous Dentin Bridge 400
This brain disease may be a risk factor for advancing gum disease
By Ava Barros
A new study connects this vascular disease to accelerated periodontitis.
March 2, 2026
Brain General
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