Ann-Marie DePalma

Office Management
A slogan fit for the New England Patriots and dentistry
"Believe it before you see it" applies to football and dentistry, where success hinges on aligned teams, consistent leadership, and a focus on excellence in patient care, writes Ann-Marie DePalma.
February 2, 2026
Operatory Football Field Level Up
Team Management
Why the synergy between hospitality and dentistry is undeniable
Just as a warm welcome sets the tone for a memorable stay, a hospitable dental environment can alleviate anxiety and create lasting impressions, writes Ann-Marie C. DePalma, CDA, RDH.
August 23, 2024
Ann-Marie C. DePalma, CDA, RDH.
Oral-Systemic Link
How allergies may build the dental-medical connection
As oral immunotherapy becomes a strategy for a variety of allergy patients, the connection between dentistry and medicine will become stronger, writes Ann-Marie C. DePalma.
June 21, 2024
Allergies Sneezing
TMJ/TMD
What do I need to know about TMJ?
When a dental patient tells you he or she has TMJ (temporomandibular joint) disorder, how do you respond and what do you need to know? Ann-Marie DePalma, CDA, RDH, MEd, shares her advice and knowledge.
March 11, 2024
Woman Dentist Toothache
AI
Compliance and AI in the dental practice: Where do we go from here?
In this third of a three-part series on artificial intelligence (AI) in dentistry, potential risks and future regulatory oversight are explored, with practical tips provided for implementing AI into your dental practice or organization.
February 12, 2024
Dentist Chart Patient
AI
Where AI may make the biggest impact in dentistry
From patient education to smile design, these are the areas where artificial intelligence (AI) may impact your dental practice in the very near future.
February 5, 2024
Artificial Intelligence Brain
AI
Artificial intelligence: What is it, and how does it work?
What is artificial intelligence (AI) and how can dental team members better understand its uses, possibilities, and issues? Ann-Marie DePalma and Linda Harvey dive into one of the hottest topics in dentistry today.
January 31, 2024
Artificial Intelligence Ai Binary Code
Dental Practice
How you can ensure your Eaglesoft software is running at an optimal level
When you think about things that could improve productivity in 2021, it's likely your team could be using your practice management software in much more efficient ways. With that in mind, if you're using Eaglesoft, Ann-Marie DePalma thinks it could be time to schedule a software checkup and evaluation.
January 25, 2021
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Insurance
How to run year-end reports in Eaglesoft
The end of the year is fast approaching and it's time for dental practices to make sure they have their year-end data in place. Ann-Marie DePalma offers some tips and advice on how to ensure your practice knows how to run year-end reports in Eaglesoft.
December 15, 2020
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Insurance
Defining the differences between treatment services and conditions in Eaglesoft
Every day, your patients present with conditions and your dentist offers a treatment plan. Knowing how to chart those treatment services is critical for the practice's success and to properly keeping a patient's record updated. Ann-Marie DePalma offers some tips and advice on how to make sure your practice is up to speed on the correct way to note conditions and services in Eaglesoft.
November 18, 2020
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Top Stories
Woman Handcuffs
Legal Issues
Fake dental assistant accused of disfiguring woman arrested again
An unqualified dental assistant was arrested again.
Dr Bicuspid Podcast 400
Podcasts
Dental romance: Risks and professional boundaries revealed
Ceramic Dental Bridge Sebra
Imaging & CAD/CAM
Do you know how well CAD/CAM dental restorations survive?
Portable X Ray Oleksandra
Imaging & CAD/CAM
How dental assistants can take better x-rays every time
Escape the PPO Trap: Take Back Control of Your Practice
Sponsor Content
Escape the PPO Trap: Take Back Control of Your Practice
More in Home
Fake dental assistant accused of disfiguring woman arrested again
By Melissa Busch
An unqualified dental assistant was arrested again.
February 12, 2026
Woman Handcuffs
Dental romance: Risks and professional boundaries revealed
By Kevin Henry
An expert reviews the do's and don'ts of romantic relationships in dental offices, from patient interactions to team dynamics and professional conduct.
February 12, 2026
Dr Bicuspid Podcast 400
Do you know how well CAD/CAM dental restorations survive?
By Ava Barros
Ceramic restorations made with CAD/CAM show strong longevity, suggesting the technology can boost the durability and survival of dental restorations.
February 12, 2026
Ceramic Dental Bridge Sebra
How dental assistants can take better x-rays every time
By DrBicuspid.com staff writers
Train your dental assistants to take high-quality dental x-rays consistently using these proven techniques from Janet Simpson, RDA.
February 12, 2026
Portable X Ray Oleksandra
Identifying early caries may be possible with this x-ray model
By Ava Barros
A new detection model used on panoramic x-rays may offer improved accuracy and precision in identifying early-stage caries.
February 12, 2026
Panoramic Xray
Case study: 25-year-old man with mandibular lesion
By Dr. Juan F. Yepes
A 25-year-old asymptomatic man was referred to the oral surgeon by his dentist because of a "lesion" on the left side of his posterior mandible. Challenge yourself with this DrBicuspid case study.
February 12, 2026
25 Yo Man Mandibuar Lesion 400
Dentist gets probation for unnecessarily treating healthy patients
By Melissa Busch
A dentist accused of manipulating patients with false diagnoses has been sanctioned.
February 11, 2026
Lawsuit Attorney Gavel Scale
This may be the new way to arrest tooth decay
By Ava Barros
A novel formulation appears to confer an antibacterial effect without the staining associated with silver diamine fluoride.
February 11, 2026
Bacteria Teeth Black Lion
Does dentistry need to change its methods for bite analysis?
By Kevin Henry
In this interview with Dr. Robert Kerstein, explore the limitations of traditional bite analysis and learn how computerized methods can enhance dental practice efficiency and patient comfort.
February 11, 2026
Bite Analysis Vladim Ka
Got cavities? Maybe blame your genes?
By Karie Neeley Anderson
For patients who say they still get cavities despite brushing, there may be some truth to that.
February 11, 2026
Tooth Dna Chocolate
Dental assistant sentenced for tampering with practice drugs
By Melissa Busch
A Colorado dental assistant who pleaded guilty to tampering with vials of fentanyl was sentenced to prison.
February 10, 2026
Judge Gavel Lightfield Studios
Did expanding Medicare dental benefits make a difference?
By Melissa Busch
Medicare dental reforms aimed to increase access, but clinician participation appears to tell a different story, reports a new study.
February 10, 2026
Medicare Enrollment Form Zimmytws
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