Dr. Roger P. Levin[email protected]MalpracticeHow many millions will your practice lose?Malpractice lawsuit? Patient who wants a refund? Team member who embezzled money? It's not the negative events that will cost your practice millions of dollars, writes Dr. Roger P. Levin. It's the things you don't do. Levin shares three tips to help prevent you from losing millions.April 11, 2022Dental PracticeDo's and don'ts for brandingFactors that make your practice special and unique are known as your competitive advantages, and they help determine your practice's brand. They are a powerful way to convince patients in your community that your office is their best choice, writes Dr. Roger P. Levin.April 10, 2022Dental PracticeDo's and don'ts for having a good attitudeDentists have bad days sometimes, but they need to exercise good self-control at the office, keeping negative feelings to themselves. Otherwise, the experience of everyone at the practice -- patients as well as staff -- will be less than pleasant, writes Dr. Roger P. Levin.April 3, 2022Dental PracticeDo's and don'ts for customer feedbackIs your practice providing excellent customer service to patients? The only way to answer this question accurately is to ask your patients, writes Dr. Roger P. Levin in his latest Practice Success tip.March 27, 2022Dental PracticeDo's and don'ts for stress managementThe major cause of stress in most practices is not "difficult" patients. It's outdated, undocumented, or improperly used practice management systems, writes Dr. Roger P. Levin in his latest Practice Success tip.March 20, 2022Dental PracticeIs your team accountable?Do you have a culture of accountability? Dr. Roger P. Levin offers six practical tips for ensuring people in your practice do what needs to be done, when it needs to be done, and exactly how it should be done in order to achieve the expected result.March 16, 2022Dental PracticeDo's and don'ts for patient financingNo dentist wants to see motivated patients suddenly become unmotivated when they discover the cost of recommended treatment. The current economy makes this an even more important issue, writes Dr. Roger P. Levin in his latest Practice Success tip.March 13, 2022Dental PracticeDo's and don'ts for customer serviceExcellent verbal skills are a key ingredient to the success of dental practices. Every practice system -- scheduling, customer service, and case presentation, to name a few -- depends on communication, writes Dr. Roger P. Levin.March 6, 2022Dental Practice3 things that will protect the future of your practiceIt's human nature to focus on what's in front of us right now. But dental practices should spend some time focusing on protecting their futures. In this column, Dr. Roger P. Levin offers three tips to do just that.February 28, 2022Dental PracticeDo's and don'ts for dental insuranceDental insurance is a complex issue for many dental practices. Due to the number of plans, contract variations, and patient questions, your team can find it challenging to provide accurate information and customer service to patients, writes Dr. Roger P. Levin.February 27, 2022Previous PagePage 23 of 97Next PageTop StoriesDental PracticeThe most frequent dental mistake in the U.S. may surprise youA study in the Journal of the American Dental Association ranks the most frequently occurring dental errors in a large U.S. healthcare system.Hygiene ToolsThis toothbrush may clean teeth betterPodcastsPodcast: AI and dental journalism -- what comes next?Office ManagementHow to ensure the schedule doesn't kill your practiceLegal IssuesDentist sentenced for murdering his mother