Dr. Roger P. Levin

Dental Practice
5 customer service mistakes to avoid
You likely wouldn't return to a business that offers bad service, so why would your patients come back if they experienced bad service at your practice? Dr. Roger P. Levin writes that paying attention to your customer service is key He examines five customer service mistakes and how your practice can avoid them.
August 21, 2019
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Dental Practice
Do's and don'ts for reactivating patients: Improve patient retention
In the past, the loss of patients could be easily overcome by a higher level influx of new patients. For today's dental practices to remain strong, they need to retain a higher level of their patient base, notes Dr. Roger P. Levin. When patients become overdue or inactive, implement a reactivation system, he advises.
August 18, 2019
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Dental Practice
Do's and don'ts for planning: Build a 5-year plan for your practice
Developing a five-year plan is one of the most powerful things that you can do for your practice, writes Dr. Roger P. Levin in his latest Practice Success tip. It's creating a realistic plan about where you want your practice and personal life to be in five years with enjoyment and success along the way.
August 11, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for payments: Make treatment affordable
Some practices wrongly assume that only a small portion of patients can afford elective treatment and, therefore, present cosmetic dentistry only to these select few. Many people are willing to pay for elective treatment if they are aware of all the available financial options, notes Dr. Roger P. Levin in his weekly Practice Success tip.
August 4, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for consultations: Work on case presentation
It takes time for even the most experienced dentists to master case presentation skills. Case presentation has to be learned, practiced, and mastered if doctors are committed to taking the next step toward greater profitability. A little short-term frustration will be offset by long-term gains to the practice, Dr. Roger P. Levin notes in his latest Practice Success tip.
July 28, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
5 little things you should do every day
You've heard many times that it's the little things in life that matter. Dr. Roger P. Levin writes that it is often these little things that make a difference to patients and will help keep your practice thriving. He offers five practical ideas to make patients feel appreciated and be loyal.
July 24, 2019
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Dental Practice
Do's and don'ts for staying on top of collections
Production -- no matter how much it increases -- doesn't count unless the practice collects its fees. Review your policies and do what's needed to tighten up collections, advises Dr. Roger P. Levin in his latest Practice Success tip.
July 21, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Wellness
Do's and don'ts for work-life balance: Improve your practice and your life
Owning and operating a practice can be all-consuming, especially in these supercompetitive times. Too many dentists live and breathe dentistry 24/7. You became a dentist to care for patients but also to enjoy a rewarding life. Take good care of your patients and yourself, advises Dr. Roger P. Levin in his latest Practice Success tip.
July 14, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for sharpening your business skills
Just as clinical skills are essential for becoming a dentist, business skills are critical to success as a practice owner. The competition for new patients has intensified, so practice owners need to be more business-savvy than in the past. Take the necessary steps to bolster your business knowledge -- and results in 2019, Dr. Roger P. Levin advises in his latest Practice Success tip.
July 7, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for improving front desk operations
The front desk team is responsible for many of the practice's key business systems, including scheduling, collections, the new-patient experience, and customer service. Having updated, high-performance systems in place -- and training the front desk team on all those systems -- ensures a smoothly running practice, Dr. Roger P. Levin notes in his latest Practice Success tip.
June 30, 2019
2016 11 18 14 42 01 206 Practice Success2 400
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Most clinicians react when facing tough patients, but there’s a better way. Dr. Roger P. Levin offers tips to help you communicate with challenging patients.
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Dr. Tom Giacobbi ranks popular dental treatments ... do you agree?
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Dr. Tom Giacobbi is back with another video, this time ranking popular dental treatments from oil pulling to no-prep veneers. What do you think of his rankings?
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Want to make a dentist smile? Try print management in the practice
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Centralized print management systems help dental practices streamline workflows, ensure HIPAA compliance, reduce waste, and improve overall operational efficiency, writes Mat Buttrey.
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Dentist pays to settle patient recruiting allegations
By Melissa Busch
A dentist in Connecticut has agreed to pay $150,000 to resolve allegations that she paid fees to a patient recruiting firm in violation of state and U.S. laws.
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Dental diseases may affect kids' sleeping patterns
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Dental problems like cavities and gum disease may disrupt children's sleep and how long they rest, according to a study recently published in Clinical and Experimental Dental Research.
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Setting the standard in your operatory: Aligning dental teams and elevating care
By Kelly Tanner, PhD, RDH
Excellence in your operatory is not about perfection. It’s about delivering consistent care your patients can count on, writes Kelly Tanner, PhD, RDH.
August 28, 2025
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Increasing case acceptance by 20%
By Dr. Roger P. Levin
Case presentation is an art and a science. Dr. Roger P. Levin teaches you how to compellingly present treatment to patients, which will have an immediate effect on your production and profitability.
August 28, 2025
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Multiple complaints lead to arrest of imposter dentist
By Melissa Busch
A woman was arrested for allegedly running an illegal dental practice after several people reported to authorities that they experienced complications after she performed their dental work.
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Podcast: Let's talk about the dentist, stress, and burnout
By Kevin Henry
As a dentist, Dr. Eric Johnson has battled burnout and stress. Now he's on a mission to help his colleagues avoid the same fate, sharing tips on this episode of The DrBicuspid.com Podcast.
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Clinical tip: How to properly remove aligners
By Kevin Henry
Dr. Shalin Shah of CDOCS shares his tips for helping patients master inserting and removing aligners -- even those with complex attachments -- by focusing on technique, comfort, and confidence.
August 27, 2025
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