Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for dealing with unhappy patientsWhen it comes to dealing with unhappy patients, you must be proactive. When you take the time to prepare for difficult patients, you'll increase your chances of coming up with solutions that will satisfy them while causing minimal disruption to the practice, advises Dr. Roger P. Levin in his latest Practice Success tip.January 1, 2019Dental Practice5 practical ways to statistically measure your practiceWhat are key performance indicators, and why are they important? In his latest monthly column based on the most thought-provoking topics from the Dental Business Study Clubs, Dr. Roger P. Levin defines these indicators and illustrates how they can help your practice thrive.December 19, 2018Dental PracticeDo's and don'ts for collections: Make getting paid less painfulJust as with any business, one of the main reasons you run a dental practice is to make money. So it's illogical that you would wait long periods of time to collect payments or, even worse, not get paid at all. Collecting a debt can be uncomfortable, but avoidance isn't the answer, notes Dr. Roger P. Levin. Create an effective collections plan and stick to it.December 16, 2018Dental PracticeDo's and don'ts for answering patient calls: Use the phone to your advantageThe telephone is your practice's main connection for bringing in new patients. Your front desk coordinator must always use answering the phone as an opportunity to welcome new callers enthusiastically, build value for the practice, gather information, and schedule an appointment, advises Dr. Roger P. Levin.December 9, 2018Dental PracticeDo's and don'ts for debt management: Set goals for tackling debtYou probably didn't learn about debt management in dental school, but it's essential to your success. Mounting debt nipping at your heels will drain both your finances and your passion for dentistry. Set debt management goals early and tackle them often, advises Dr. Roger P. Levin in his latest Practice Success tip.December 2, 2018Dental Practice5 practical ways to increase your practice's revenueIf your practice's revenue has plateaued in recent years, you are likely looking for new means of increasing revenue. In his latest monthly column based on the most thought-provoking topics from the Dental Business Study Clubs, Dr. Roger P. Levin offers five practical ideas to do just that.November 28, 2018Dental PracticeDo's and don'ts for being a good listenerListening is a difficult skill to master, especially in a busy practice. Listening involves more than just hearing what patients or fellow team members are saying, notes Dr. Roger P. Levin. You also need to be aware of why they're saying it -- and be able to "hear" what they're not saying.November 25, 2018Dental PracticeDo's and don'ts for retaining patientsMany practices today find it challenging to retain patients in the face of competition, changing insurance plans, and the effects of the internet. Because of this, it's imperative that practices employ effective strategies to retain patients so that their patient base remains strong and they always have a healthy influx of new patients, advises Dr. Roger P. Levin in his latest Practice Success tip.November 18, 2018Dental PracticeDo's and don'ts for professionalism: Always be professionalYour dental office must always project professionalism through every facet of the practice. A professional image will impress your patients and help set a positive tone for their experience in your practice, advises Dr. Roger P. Levin in his latest Practice Success tip.November 11, 2018Dental PracticeDo's and don'ts for customer service: Set the bar highYour customer service is being judged not only against other dental and medical practices but also retail stores, restaurants, hotels, and other places patients visit. Go out of your way to increase patient satisfaction and patients will stay active and recommend your practice to others, advises Dr. Roger P. Levin in his latest Practice Success tip.November 4, 2018Previous PagePage 44 of 97Next PageTop StoriesLegal IssuesDentist pays to settle patient recruiting allegationsA dentist in Connecticut has agreed to pay $150,000 to resolve allegations that she paid fees to a patient recruiting firm in violation of state and U.S. laws.PediatricsDental diseases may affect kids' sleeping patternsDental HygieneSetting the standard in your operatory: Aligning dental teams and elevating carePatient CommunicationIncreasing case acceptance by 20%Sponsor ContentJoin Us