Dr. Roger P. Levin[email protected]Dental PracticeDo's and don'ts for patient questions: Be prepared for questionsIf patients are going to spend time and money in your office, they will understandably want to know more about you and your services. Anticipate questions and prepare to address them enthusiastically and thoroughly. Many patients will have similar questions, so it helps to be ready with scripted answers to the most common inquiries, advises Dr. Roger P. Levin in his latest Practice Success tip.August 19, 2018Dental PracticeDo's and don'ts for staff absencesSummer is here and everyone -- including your staff -- is taking time off. This can cause some anxiety about things falling apart at the office, but there's no need to panic if you plan ahead, advises Dr. Roger P. Levin. Come up with a game plan for the times when every team member is absent, inform and train your staff, and make sure everyone is on the same page.August 12, 2018Dental Practice3 practical ways to create 5-star customer serviceDr. Roger P. Levin explores practical ways you can improve your practice's customer service in his latest monthly column, based on the most thought-provoking topics from the Dental Business Study Clubs, an organization focused on the business of successful dentistry. This month, Dr. Levin shares ways you can create outstanding customer service.August 8, 2018Dental PracticeDo's and don'ts for understanding your overheadRent, insurance, and inventory may not be first on your list of concerns, but overhead is a key factor in any business, and dentistry is no exception. Dentists need to understand the different categories of overhead, how to assess and track them, and when and how to make adjustments, notes Dr. Roger P. Levin in his latest Practice Success tip. Only then will they be better able to create a successful financial model for their practices.August 5, 2018Dental PracticeDo's and don'ts for scripting: Create powerful scriptsYou can't just wing it when it comes to communicating with patients. Knowing what to say greatly enhances every interaction. Excellent scripting is powerful, effective, and allows dental teams to improve performance on a daily basis, notes Dr. Roger P. Levin in his latest Practice Success tip.July 29, 2018Dental PracticeDo's and don'ts for bonding with your patients: Get personalToo many dentists treat patient after patient, forgetting that they are much more than a set of teeth. Always begin a patient's appointment talking about something "nondental," advises Dr. Roger P. Levin. Touch on a topic of personal interest to the patient. Don't just jump right into the business at hand. Most patients enjoy a few minutes to unwind and relax.July 22, 2018Dental Practice4 practical ways to win the stress gameDr. Roger P. Levin explores practical ways you can tackle stress in his latest monthly column, based on the most thought-provoking topics from the Dental Business Study Clubs, an organization focused on the business of successful dentistry. This month, Dr. Levin shares ways you can decrease and manage your stress.July 18, 2018Dental PracticeDo's and don'ts for negative feedback: Handling unsatisfied patientsEven under the best circumstances, patients can become dissatisfied. So it's inevitable that you will have to deal with unhappy patients. Remember that a problem is an opportunity to improve performance. When an issue is resolved quickly and properly, the relationship between the practice and patients can be maintained and strengthened, notes Dr. Roger P. Levin in his latest Practice Success tip.July 15, 2018Dental PracticeDo's and don'ts for making decisions: Make the best decisions for your practiceAs the practice leader, you make all the major decisions. As within any business, for things to operate smoothly, decisions both big and small must made -- sometimes daily. When responding to new challenges, your job as the leader is to bring the team together, gather information and feedback, weigh the pros and cons, and provide the direction, notes Dr. Roger P. Levin in his latest Practice Success tip.July 8, 2018Dental PracticeDo's and don'ts for managing change: Be open to changeChange can be scary, but it's necessary and good for your practice. To be successful in today's changing dental business environment, practice leaders must rethink how they operate and make improvements to their management and marketing systems. Rather than clinging to the way things were, take a positive approach to learning new skills and protocols, advises Dr. Roger P. Levin.July 1, 2018Previous PagePage 47 of 98Next PageTop StoriesPediatricsKid hospitalized for not eating, drinking after dental surgeryA child was hospitalized after refusing to eat, drink, or even swallow saliva for a week following dental surgery, according to a case report.Alternative Pain TherapiesGot oral pain, inflammation? Maybe it's CBD to the rescueDSORCM, integration fuel DSO growth at ADSO Next LevelLegal IssuesNew details emerge about dentist facing suit over patient deathOffice ManagementDentists aren’t feeling great about this situation
