Dr. Roger P. Levin

Dental Practice
Do's and don'ts for helping patients understand dental insurance
Dental insurance coverage is a source of anxiety for many people. Anything you can do to alleviate that anxiety is a win for the patient and the practice, notes Dr. Roger P. Levin in his latest Practice Success tip. When you solve a problem for patients, they remember it and will often tell their friends about the exceptional service they received at your practice.
September 3, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for problem-solving: Be a problem-solver
A busy dental office will always experience its share of challenges and problems, but a positive attitude is often the first step to overcoming adversity. Think of a problem as an opportunity to improve performance, advises Dr. Roger P. Levin in his latest Practice Success tip.
August 26, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for patient questions: Be prepared for questions
If patients are going to spend time and money in your office, they will understandably want to know more about you and your services. Anticipate questions and prepare to address them enthusiastically and thoroughly. Many patients will have similar questions, so it helps to be ready with scripted answers to the most common inquiries, advises Dr. Roger P. Levin in his latest Practice Success tip.
August 19, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for staff absences
Summer is here and everyone -- including your staff -- is taking time off. This can cause some anxiety about things falling apart at the office, but there's no need to panic if you plan ahead, advises Dr. Roger P. Levin. Come up with a game plan for the times when every team member is absent, inform and train your staff, and make sure everyone is on the same page.
August 12, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
3 practical ways to create 5-star customer service
Dr. Roger P. Levin explores practical ways you can improve your practice's customer service in his latest monthly column, based on the most thought-provoking topics from the Dental Business Study Clubs, an organization focused on the business of successful dentistry. This month, Dr. Levin shares ways you can create outstanding customer service.
August 8, 2018
2016 11 22 11 06 25 633 Levin Roger 400
Dental Practice
Do's and don'ts for understanding your overhead
Rent, insurance, and inventory may not be first on your list of concerns, but overhead is a key factor in any business, and dentistry is no exception. Dentists need to understand the different categories of overhead, how to assess and track them, and when and how to make adjustments, notes Dr. Roger P. Levin in his latest Practice Success tip. Only then will they be better able to create a successful financial model for their practices.
August 5, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for scripting: Create powerful scripts
You can't just wing it when it comes to communicating with patients. Knowing what to say greatly enhances every interaction. Excellent scripting is powerful, effective, and allows dental teams to improve performance on a daily basis, notes Dr. Roger P. Levin in his latest Practice Success tip.
July 29, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
Do's and don'ts for bonding with your patients: Get personal
Too many dentists treat patient after patient, forgetting that they are much more than a set of teeth. Always begin a patient's appointment talking about something "nondental," advises Dr. Roger P. Levin. Touch on a topic of personal interest to the patient. Don't just jump right into the business at hand. Most patients enjoy a few minutes to unwind and relax.
July 22, 2018
2016 11 18 14 42 01 206 Practice Success2 400
Dental Practice
4 practical ways to win the stress game
Dr. Roger P. Levin explores practical ways you can tackle stress in his latest monthly column, based on the most thought-provoking topics from the Dental Business Study Clubs, an organization focused on the business of successful dentistry. This month, Dr. Levin shares ways you can decrease and manage your stress.
July 18, 2018
2016 11 22 11 06 25 633 Levin Roger 400
Dental Practice
Do's and don'ts for negative feedback: Handling unsatisfied patients
Even under the best circumstances, patients can become dissatisfied. So it's inevitable that you will have to deal with unhappy patients. Remember that a problem is an opportunity to improve performance. When an issue is resolved quickly and properly, the relationship between the practice and patients can be maintained and strengthened, notes Dr. Roger P. Levin in his latest Practice Success tip.
July 15, 2018
2016 11 18 14 42 01 206 Practice Success2 400
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