Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for the new patient phone callThe best way to turn prospective patients into long-term patients is to exceed their expectations right from the start. And that process begins with the new patient phone call.June 6, 2010Dental EducationDos and don'ts for practice success: Keep current patients activeTo maximize production opportunities, perform a chart audit and ensure that 98% of all current patients are scheduled. Most practices have a 5% to 10% "cushion" of active patients who haven't been seen in the last nine months. Contact these patients as soon as possible. The majority will agree to an appointment once your team has communicated with them.May 30, 2010Dental EducationDos and don'ts for measuring practice performanceKey practice expanders provide a statistical snapshot of a practice's most important performance data. They can help you cut through the avalanche of information and allow you to quickly determine whether your practice goals are being achieved.May 23, 2010Team ManagementDos and don'ts for practice communication: The morning meeting advantageEvery practice should begin the day with a short morning meeting. The benefit of morning meetings is that they organize the day, create an opportunity to discuss any potential problems, and provide a calm and focused beginning to each day.May 16, 2010Dental EducationDos and don'ts for building a better teamEvery practice should have annual performance reviews for each team member. Performance reviews are a way to reinforce exceptional achievement, identify areas of improvement, and encourage team members to reach their potential.May 9, 2010Dental EducationDos and don'ts for case presentation: Control the second opinionAlmost every time a treatment plan is recommended by a dentist, the patient will ask the dental assistant, hygienist, or even front desk staff for an opinion. Consequently, the team must receive the verbal skills necessary to reinforce and validate the doctor's recommendations.May 2, 2010Dental EducationDos and don'ts for lifelong successNo one can predict the future -- but you can plan for it!April 25, 2010InsuranceDos and don'ts for practice financeOne place where dentists can use up a great deal of cash flow is in buying too much inventory. Bulk ordering can be good or bad -- it all depends on how you handle it.April 18, 2010InsuranceDos and don'ts for financeKeep an eye on your practice debt. Many lenders are going to try to get you to pay as much as they possibly can for your loans. Always read the fine print.April 11, 2010InsuranceDos and don'ts for insurance: Make dental insurance an easy subjectInsurance is a complex issue for patients and practices alike, but the better a practice handles insurance issues with its patients, the more trust patients will have in the practice.April 4, 2010Previous PagePage 99 of 104Next PageTop StoriesPublic HealthWork less for the good of teeth? Maybe.A new study reveals that working long hours leads women to skip dental visits, with white-collar workers affected the most.Smile DesignZirconia cementation made easy: The ideal cements are here now!PeriodonticsDr. Tom Giacobbi discusses the AAP's Dental Hygienist Recognition ProgramLegal IssuesPair guilty of $13M fraud, including free dental prosthetic scamDental HygieneThis may push your hygienist to quit