Office Management: Page 100

Office manager sentenced to prison for stealing $420K
By DrBicuspid.com staff writers
A dental office manager in Canada who took about $420,000 from her employer to fund family vacations, gambling, her children's education, and more was sentenced to two years in prison, according to news reports.
November 5, 2019
2019 10 17 18 00 4638 Gavel3 400
Podcast: What changes are coming in dental insurance in 2020?
By Kevin Henry
With the dawning of a new year and a new decade, dental practices will be seeing changes with dental insurance and their codes. In our latest podcast, dental insurance expert Teresa Duncan offers a sneak peek into what is coming and what dental practices need to know.
November 5, 2019
2017 01 04 15 47 17 991 Duncan Teresa 2017 400
What you need to know to pass a dental insurance claims audit
By Trey Tepichin
With spending on dental services rising and likely to continue increasing, the industry is becoming the target of Medicaid fraud control units. Trey Tepichin of Cloud Dentistry explains what an insurance claims audit involves, what the most common triggers are, and how you can thoroughly prepare your practice for one.
November 4, 2019
2019 11 04 23 11 0611 Tepichin Trey 400
Don't let the fear of fee increases haunt you
By Dr. James V. Anderson
Nobody wants to raise fees, but an appropriate schedule is needed for you to help meet your financial goals. Dr. James Anderson of eAssist explains that the best way to justify fee increases is to show patients the value you bring to each visit by letting them know all that you offer in services and care.
November 3, 2019
2019 09 24 21 39 2685 Anderson James 400
'Orthodontic' pacifier misleading to consumers, suit claims
By Melissa Busch
Two Illinois women have filed a class-action lawsuit against the maker of an orthodontic pacifier for toddlers, claiming the company's deceptive marketing and packaging led them to believe that the product promotes good oral health.
October 31, 2019
2019 10 31 22 35 7387 Pacifier 400
Receptionist sentenced for forging opioid prescriptions
By DrBicuspid.com staff writers
A former receptionist for a Harrisburg, PA, dentist has been sentenced to federal prison for forging opioid prescriptions, according to the U.S. Department of Justice.
October 29, 2019
2018 11 30 22 33 4595 Pills Bottle2 400
48 million U.S. adults skip needed dental care
By Theresa Pablos
About 1 in 5 working-age adults in the U.S. skip needed dental care each year, according to data from the ADA Health Policy Institute. This amounts to nearly 48 million adults who delay or forgo dental care, often for financial reasons.
October 29, 2019
2016 09 20 09 44 50 351 Dentist Patient Hygienist 400
Do's and don'ts for excellent customer service
By Dr. Roger P. Levin
Patients place premium value on the relationships that they have with their doctor and the dental team. And if you place premium value on keeping those relationships strong with excellent customer service, your practice will be successful, Dr. Roger P. Levin advises in his latest Practice Success tip.
October 27, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Dentist admits $160K in unpaid taxes used to live luxe
By DrBicuspid.com staff writers
A dentist and former owner of a dental practice in Duluth, MN, has admitted to funding a lavish lifestyle that included adult entertainment, vacations, and more with about five years of unpaid employment taxes.
October 24, 2019
2016 09 29 11 39 46 810 Scales Of Justice 400
3 skills every dental assistant should have
By Kevin Henry
Dental assistants are often the unsung heroes of a practice. They can make a difference in a practice's bottom line and daily operations. Elevating three key skills in these team members will show them you are invested in them as people and as critical members of the success of your business.
October 23, 2019
2019 07 03 18 37 7490 Dental Assistant Woman 400
Bad teeth cost Californians jobs, self-confidence
By Theresa Pablos
Can bad teeth hinder your self-confidence and chances at a new job? Many low-income Californians say yes. A news article recently explored the difficulty some California residents encounter when trying to get a functional smile.
October 22, 2019
2016 12 12 14 55 46 670 California Flag 400
Written patient communication makes for better relationships
By Dr. James V. Anderson
The most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information.
October 20, 2019
2019 10 18 21 54 9386 Speech Bubbles 400
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