Office Management: Page 98

Transgender patients feel welcome at dental offices
By Theresa Pablos
Transgender and gender-nonconforming patients often feel welcome, or at least neutral, when visiting the dental office, according to new study findings in the Journal of the American Dental Association. The same isn't always true when they receive care in other medical settings.
August 26, 2019
2019 08 26 22 01 6108 Transgender Pride Symbol 400
St. Louis-area dentist indicted for $700K in Medicaid fraud
By DrBicuspid.com staff writers
A St. Louis-area dentist has been charged with healthcare fraud for collecting more than $700,000 in Medicaid reimbursements for procedures that were allegedly never performed.
August 22, 2019
2016 09 29 11 39 46 810 Scales Of Justice 400
5 customer service mistakes to avoid
By Dr. Roger P. Levin
You likely wouldn't return to a business that offers bad service, so why would your patients come back if they experienced bad service at your practice? Dr. Roger P. Levin writes that paying attention to your customer service is key He examines five customer service mistakes and how your practice can avoid them.
August 21, 2019
2019 02 13 19 22 5934 Levin Roger2 400 Thumb
Do's and don'ts for reactivating patients: Improve patient retention
By Dr. Roger P. Levin
In the past, the loss of patients could be easily overcome by a higher level influx of new patients. For today's dental practices to remain strong, they need to retain a higher level of their patient base, notes Dr. Roger P. Levin. When patients become overdue or inactive, implement a reactivation system, he advises.
August 18, 2019
2016 11 18 14 42 01 206 Practice Success2 400
VA updates dental disability rating schedule
By DrBicuspid.com staff writers
The U.S. Department of Veterans Affairs (VA) has updated its disability rating schedule for dental and oral conditions.
August 14, 2019
2019 08 15 00 26 3208 Veterans Affairs Va Seal 400
Brexit contributing to U.K.'s dentist shortage
By Theresa Pablos
The U.K. has a shortage of dentists, and Brexit may be partly to blame. New data show the number of international dentists applying to practice in the U.K. has fallen sharply in the three years since the country voted to leave the European Union.
August 13, 2019
2019 08 13 23 24 7157 Brexit Road Uk Eu Flags 400
New Anthem tool helps bridge the medical-dental divide
By Theresa Pablos
Anthem Blue Cross and Blue Shield has launched an online tool that gives dentists access to a patient's medical history and current prescriptions. The tool is the first step to better integrate dentists into Anthem's medical ecosystem.
August 11, 2019
2019 08 09 22 47 3265 Medical Dental Record 400
Dental Intelligence acquires online scheduling company
By DrBicuspid.com staff writers
Dental software developer Dental Intelligence has acquired LocalMed, an online scheduling company for dental practices.
August 7, 2019
2019 01 03 22 50 4348 Doctor Computer 400
Don't make these 3 mistakes when hiring an office manager
By Sally McKenzie
One key component in a practice's success is having a qualified office manager. But what do you do if your present office manager leaves or your practice has grown to where you need to hire one? Practice management consultant Sally McKenzie offers practice advice to help you avoid three common mistakes.
August 5, 2019
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
Utah tops lists of states with most dentists per capita
By Theresa Pablos
Utah is the U.S. state with the most dentists per capita, according to new data from personal finance website WalletHub. Utah had three times more dentists per capita than the last-ranked state, Louisiana.
August 5, 2019
2017 05 31 13 57 50 712 United States Map 400
Do's and don'ts for payments: Make treatment affordable
By Dr. Roger P. Levin
Some practices wrongly assume that only a small portion of patients can afford elective treatment and, therefore, present cosmetic dentistry only to these select few. Many people are willing to pay for elective treatment if they are aware of all the available financial options, notes Dr. Roger P. Levin in his weekly Practice Success tip.
August 4, 2019
2016 11 18 14 42 01 206 Practice Success2 400
CDA: Pause before postpayment chart review
By California Dental Association staff
Has your practice received a phone call from an insurance plan asking to conduct a postpayment chart review? Are you a contracted provider for that plan? The California Dental Association (CDA) provides an overview of this situation and recommends pausing before agreeing to a review if you are a noncontracted provider.
August 1, 2019
2018 01 18 00 55 4855 Insurance Policy 400
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