Office Management: Page 99

Dental assistant arrested for stealing $45K from elderly patient
By DrBicuspid.com staff writers
A dental assistant in North Palm Beach, FL, has been arrested for allegedly stealing $45,000 from a 94-year-old patient of the practice where she worked, according to news reports.
November 21, 2019
2017 07 13 13 58 52 771 Money Handcuffs 400
Podcast: Breaking down the antitrust lawsuits against Delta Dental
By Kevin Henry
Plenty is happening in the legal world right now involving Delta Dental, and the results could have a big impact on your practice and our industry. Dental insurance expert Teresa Duncan helps break down what is currently going on and what it could mean for you in this podcast.
November 20, 2019
2017 01 04 15 47 17 991 Duncan Teresa 2017 400
DentaQuest named top dental insurer in J.D. Power survey
By DrBicuspid.com staff writers
For the fourth year in a row, DentaQuest has come out on top of J.D. Power's annual consumer survey of dental insurers.
November 17, 2019
2019 11 18 21 44 1279 Insurance Computer 400
Employee charged with stealing $300K from dental office
By DrBicuspid.com staff writers
An office worker at a dental practice in Madison, IN, was arrested for allegedly stealing about $300,000 from her employer over the past four years, according to news reports.
November 17, 2019
2017 07 13 13 58 52 771 Money Handcuffs 400
Dental assistant sues after fired for protesting lack of breaks
By Melissa Busch
A dental assistant in Oregon who claims she was fired for complaining about having to work long hours without breaks, aggravating her diabetes, is suing her former employer and others for $3 million, according to news reports.
November 17, 2019
2019 10 18 17 04 1697 Lawsuit 400
Do's and don'ts for team motivation: Inspire your team
By Dr. Roger P. Levin
How well your team performs is often a direct reflection of how inspired they are. Practice owners must take on the mantle of motivating their teams if they want them to serve patients exceptionally well, take pride in their work, and contribute to practice success, advises Dr. Roger P. Levin in his latest Practice Success tip.
November 17, 2019
2016 11 18 14 42 01 206 Practice Success2 400
Delta Dental of Ariz. target of phishing attack
By DrBicuspid.com staff writers
Delta Dental of Arizona has warned an undisclosed number of its members that their personal and medical data may have been breached due to a phishing attack this past July.
November 13, 2019
2019 07 25 20 44 4432 Computer Hacker Security 400
Hire for attitude, aptitude, and alignment of core values
By Dr. James V. Anderson
It's that time again -- you need to hire another team member. Before you write your job ad, take time to define your practice philosophy and the values that you bring to the community and your practice. Hire people with the right attitude and aptitude but who also share your philosophy and values, or you will not be happy in the long run, advises Dr. James Anderson.
November 13, 2019
2019 09 24 21 39 2685 Anderson James 400
Delta Dental of Calif. mistakenly pays for patients' crowns
By Melissa Busch
Delta Dental of California experienced a system error that resulted in the insurer mistakenly processing and paying for patients' crown procedures, affecting about 350 self-funded employer groups. The insurer has been sending adjusted claims statements to dentists and Delta Dental enrollees.
November 12, 2019
2019 11 13 00 45 4540 Computer Error 400
Do you have employees or a team working with you?
By Lynne Leggett
Having employees working for you is totally different than having a team working with you, notes dental consultant Lynne Leggett of Victory Dental Management. By taking care of your team members and putting them first, they will take care of you and the patients you serve, she writes.
November 11, 2019
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Calif. passes law abolishing dental co-pays for inmates
By DrBicuspid.com staff writers
Inmates at city and county jails in California will no longer be required to pay for dental and medical visits thanks to a new bill recently signed into law.
November 10, 2019
2016 12 12 14 55 46 670 California Flag 400
Why bonus plans may not be the best way to reward employees
By Sally McKenzie
The financial perks bonuses offer are supposed to encourage employees to improve their performance and contribute to practice success, but the reality is that bonus plans may have the opposite effect. Practice management consultant Sally McKenzie explains why bonuses are not the best way to reward your team.
November 6, 2019
2016 05 24 14 35 52 802 Mc Kenzie Sally 2016 400
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