Dr. Roger P. Levin

Dental Practice
Dos and don'ts for system implementation: One system at a time
As systems age, they become clogged with bottlenecks, causing frustration and stress for the team. Staff members may find workarounds for broken systems, but that leads to greater inefficiency. The solution is to replace outdated systems, but you can't do them all at once without overwhelming your team, according to Dr. Roger P. Levin.
March 13, 2016
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Dental Practice
Dos and don'ts for creating a patient-centric culture
To create a more vibrant, patient-friendly atmosphere in your practice, you need to become the chief culture officer (CCO), according to Dr. Roger P. Levin. The CCO is the individual in a business who defines the culture for the organization and constantly works to ensure that everyone on the staff operates within that cultural framework. As the leader, you are the only person who can play that role in your office.
March 6, 2016
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Dental Practice
Dos and don'ts for marketing: Make it easy for new patients to find you
Patients have many options for their dental care. The harder you make it for new patients to find your practice -- whether on the Web or at your physical location -- the fewer of them will consider your office for regular dental visits. In this Practice Success tip. Dr. Roger P. Levin offers ways to help new patients find your practice.
February 28, 2016
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Dental Practice
Dos and don'ts for team building: Strengthen bonds by bringing out personal facts
It takes more than job descriptions to define the members of your practice team. They all have distinctive personalities, interests, and experiences that make them who they are. By bringing out just a little of this personal detail, you can strengthen the bonds among staff and improve teamwork, according to Dr. Roger P. Levin.
February 21, 2016
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Dental Practice
Practice turnaround: The only game in town
In this case study excerpt from his recent book, Practice Turnaround: Succeeding in the New Dental Economy, Dr. Roger P. Levin illustrates what happens when you take referring relationships for granted and how marketing doesn't just mean advertising.
February 17, 2016
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Dental Practice
Dos and don'ts for patient satisfaction: Compliment every patient
Everyone enjoys receiving compliments. You probably know this from personal experience -- feeling good when someone flatters you, and seeing the positive effect when you compliment others. It's also great for improving relationships with your patients. Complimenting them can be a vital part of your conversational repertoire, notes Dr. Roger P. Levin in his latest Practice Success tip.
February 14, 2016
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Dental Practice
Dos and don'ts for marketing: Track and upgrade the mix of marketing strategies
A truly effective marketing program will consist of more than a dozen ongoing strategies. For this to work, however, you have to know how each strategy is doing and be prepared to change the lineup at the first sign of trouble, according to Dr. Roger P. Levin.
February 7, 2016
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Dental Practice
Dos and don'ts for practice leadership: The power of shared decision-making
As the practice owner, you have ultimate responsibility for decisions about how to run the business. But that doesn't mean you -- and you alone -- must make all the decisions. In fact, involving your team in the process is a much better approach, Dr. Roger P. Levin writes in his latest Practice Success tip.
January 31, 2016
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Dental Practice
Dos and don'ts for patient retention: Inspire loyalty with great customer service
Nobody wants to visit the dentist. You and your team have to always keep that in mind. Anything and everything your practice can do to exceed expectations will keep patients coming back for their hygiene appointments and other dental care, according to Dr. Roger P. Levin.
January 24, 2016
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Dental Practice
Dos and don'ts for patient financing: Increase production with outside financing
The availability of treatment financing can often make the difference between accepting and rejecting your recommendations for some patients. By making treatment affordable, such as offering a payment plan from a reputable lender, it opens the door for increased production and reduces your financial risks and collection headaches, according to Dr. Roger P. Levin.
January 17, 2016
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Top Stories
A woman dentist examines a female patient's teeth and mouth.
Oral Cancer
ADA Living Guideline: Clinical exams and biopsy remain gold standard for oral cancer detection
First ADA Living Guideline backs clinical exams and biopsy for early oral cancer detection, advises against routine use of adjuncts.
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Legal Issues
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Oral-Systemic Link
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Wellness
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Dentists, practice sued over death of 9-year-old patient
By Melissa Busch
The mother of a 9-year-old girl who died after dental surgery has filed a lawsuit against the practice and several dentists.
January 8, 2026
Wooden judge's gavel and brass legal scales next to legal documents.
Did you know this has a positive effect on kids' oral health?
By Ava Barros
Children with good oral hygiene habits shared these characteristics, reports a study in BMC Oral Health.
January 8, 2026
A girl carefully measures toothpaste on a toothbrush.
Is your AI dental receptionist failing? Here’s how to fix the real problem
By Danielle Caplain
Your AI receptionist works perfectly, except it's not delivering results. Danielle Caplain offers strategies on achieving a harmonious balance with AI and staff.
January 8, 2026
A dental office receptionist smiles while answering the phone.
Dr. Tom Giacobbi's scheduling hacks for your practice
By DrBicuspid.com staff writers
Make your days smoother and your mind calmer with these scheduling hacks from Dr. Tom Giacobbi.
January 8, 2026
Promotional image of the Just A Minute, Doc YouTube series with Dr. Tom Giacobbi.
Dentist arrested for assault, unlawful restraint
By Melissa Busch
A dentist was arrested for allegedly physically and sexually assaulting a 21-year-old woman and restraining her.
January 7, 2026
Close-up of hands restrained by handcuffs.
What oral health stigma is doing to your patients
By Ava Barros
Stigma from oral health conditions may harm mental well-being and discourage patients from seeking dental care, creating a cycle of worsening dental problems.
January 7, 2026
A dentist listens to a patient sitting in a dental chair.
Why the 'Four Chiefs Conversation' should be part of your dental practice
By DrBicuspid.com staff writers
Dr. Paul Homoly says the Four Chiefs Conversation helps dentists develop trust and retain patients, as well as grow their practice.
January 7, 2026
The DrBicuspid.com Podcast logo with a masked cartoon dentist and a professional microphone.
Long recovery expected for dental assistant shot at work
By Melissa Busch
A dental assistant who was allegedly shot multiple times by her partner at work suffered severe injuries and now faces a long road to recovery.
January 6, 2026
Close-up of a patient's hand with a medical IV.
Reimbursement rates may be driving SDF adoption
By Ava Barros
Insurance coverage restrictions may influence dentists’ decisions whether to prescribe silver diamine fluoride.
January 6, 2026
Close-up of a hygienist applying fluoride to a child's teeth.
The top cyberthreats targeting dental practices
By Tasha Dickinson
Five cyberthreats will target dental practices in 2026. Information technology expert Tasha Dickinson outlines how to protect yourself.
January 6, 2026
Healthcare professional using a laptop and a smartphone with cybersecurity network visualization.
Dentist, wife found dead, 2 kids left unharmed
By Melissa Busch
After a dentist didn't show up for work, a wellness check revealed the clinician and his wife were fatally shot while their kids were unharmed.
January 5, 2026
Yellow police line tape blocks street with a blurred police vehicle in background.
2nd dentist involved in patient death faces multiple disciplinary charges
By Clark Kauffman
An Iowa dentist accused of participating in a surgical procedure that ended with the patient’s death is now facing multiple disciplinary charges.
January 5, 2026
Close-up of business professionals in suits during a meeting, hands clasped near documents and microphones.
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