Dr. Roger P. Levin

Patient Communication
Dos and don'ts for patient communication
Acquiring new clinical technology is one thing. How you communicate about it with patients is something else altogether. Most patients will be impressed when you upgrade the practice's technological capabilities. It demonstrates your commitment to their well-being. It shows your desire to constantly improve your services. And it identifies you as a leading-edge source of dental care.
October 27, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Periodontics
Dos and don'ts for promoting oral health
In your role as expert advisor to patients on the subject of oral health, you can help them tremendously by providing excellent dental products. This works better than merely recommending products because many patients will not follow through on your advice and they will think of your practice's helpfulness every time they use the products.
October 20, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for practice efficiency: Make all treatment rooms the same
When designing treatment rooms, the goal is efficiency. This means carefully planning every detail -- and making all such rooms as uniform as possible. The concept is that everyone -- doctor, hygienist, and assistant -- will perform better because they know exactly where everything is.
October 13, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for increasing cosmetic production
Even in this economy, patients will still say "yes" to cosmetic and elective treatment. In fact, as more people change careers and go on job interviews, there could be an uptick in demand for whitening and other cosmetic services. The question is -- will your case presentation persuade them to say "yes" to treatment? It will if you do certain things right.
October 6, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Insurance
Dos and don'ts for practice finance: Minimizing overdue accounts
In the postrecession economy, dentists are searching for ways to eliminate inefficiencies and tighten financial controls throughout their practices. One area that should get special attention is overdue accounts receivable. To avoid unnecessary losses and stress in the near future, dentists should take corrective action now.
September 29, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for staff training: Building a better team
How do you turn your staff into a team? Successful leaders can take a group of individuals and transform them into a team through clear communication, training, and coaching.
September 22, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for case presentation: Getting more patients to say 'Yes'
Your practice production is directly influenced by your case acceptance rate. Successful case presentations will lead to scheduled appointments, production, satisfied patients, collections, and profitability. By the same token, every case presentation that is declined likely results in untreated patients, reduced revenue, lower efficiency, and less profit for your practice.
September 15, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Patient Communication
Dos and don'ts for patient communication: Help your patients understand their oral health
Patient education includes much more than giving instructions for good oral hygiene. In treatment presentations, during routine hygiene and doctor exams, in social media, or at community events -- whenever dental questions or concerns arise -- be prepared to translate your professional knowledge into terms they can understand.
September 8, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for patient service
If patients disrespect the practice's schedule -- evidenced by late arrivals, last-minute cancellations, and no-shows -- the business consequences can be quite serious. If, on the other hand, the practice shows little respect for the patient's schedule, damage to the relationship can be just as great. With all patients, assume that their time is somehow precious to them, and act accordingly.
September 1, 2013
2014 02 13 13 44 50 61 Practice Success200x200
Dental Education
Dos and don'ts for increasing production: Turn 'maybe' into 'yes' with follow-up
An untold number of cases are lost not because patients have rejected treatment but because there was no follow-up after case presentation. In the new dental economy, it's unrealistic to expect patients to make a decision on the spot -- especially for multitooth or elective treatment. If the patient leaves the presentation without making a commitment, you may yet gain acceptance ... but only if you follow up.
August 25, 2013
2014 02 13 13 44 50 61 Practice Success200x200
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