Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for practice management: Make customer service a priorityWhen patients visit your practice, they remember the care they received, the friendliness of the staff, and the convenience of their appointment. In short, they are remembering your customer service! Without strong customer service, a practice puts itself at great risk for declining production.December 18, 2011Dental EducationDos and don'ts for leadership: Formulating a disaster planMany dentists are often unprepared to protect their practices when disaster strikes. It is indeed ironic that dentists dedicate their lives to the health and well-being of others, yet many leave themselves vulnerable to a significant financial or emotional setback due to a lack of planning for unexpected events.December 11, 2011Dental EducationDos and don'ts for leadership: Learning from failureMany dentists tend to be micromanagers and dread any mistakes that the team makes, no matter how small. This is the wrong approach.December 4, 2011Dental EducationDos and don'ts for team building: Why staff meetings matterStaff meetings serve a critical function in general and specialty practices. These gatherings improve communication, inspire cooperation, and help build a stronger team. The ultimate goal: to bring the entire staff together for the purpose of practice and staff building.November 27, 2011Dental EducationDos and don'ts for practice management: Mastering the referral processYou probably have a smooth process for referring patients to specialists. However, is it as effective and efficient as it should be?November 20, 2011Dental EducationDos and don'ts for leadership: Seeking expert adviceDentists need to surround themselves with experts. Highly successful people recognize that they cannot do it all, should not try to do it all, and if they do, they will reach an absolute plateau and never move past it.November 13, 2011Team ManagementDos and don'ts for team building: Morning meetings matterThrough effective daily meetings, practices can enjoy a significantly productive day. When practices fail to hold consistent morning meetings, chaotic, stressful days are often the result. Morning meetings keep doctors and teams focused -- if handled correctly.November 6, 2011Dental EducationDos and don'ts for practice marketing: The importance of brandingBranding brings new patients to your door by clearly positioning your practice as a specific type of service provider. If branding efforts are successful, your practice will see many more new patients, allowing you and the dental team to educate and motivate them to become long-term patients.October 30, 2011Dental EducationDos and don'ts for practice marketingKnowing the sources of new patients can not only increase the number of new patients, but also help you better target your marketing efforts, saving you time and money in the process.October 23, 2011Dental EducationDos and don'ts for updating your systemsUpdated systems are documented, step-by-step protocols that lower stress, enhance communication, and improve productivity, all of which ultimately lead to an increase in production. Just like other types of businesses, dental practices have to upgrade the services and systems that became stagnant in the recession.October 16, 2011Previous PagePage 91 of 104Next PageTop StoriesLegal IssuesPair guilty of $13M fraud, including free dental prosthetic scamA New Jersey couple who operated a nonprofit claiming to help at-risk populations was convicted of defrauding the U.S. government.Dental HygieneThis may push your hygienist to quitOral-Systemic LinkType 1 diabetes and oral health: Considerations for dental practitionersWellnessDr. Tom Giacobbi shares advice on how to battle burnout in the dental practiceLegal IssuesSuit claims numbing agent at wrong site led to woman’s death