Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for practice marketing: Increase patient referralsEffective internal marketing requires consistency and execution. Being able to implement strategies separates high-performance practices from those offices struggling to grow in a slow economyOctober 9, 2011Dental EducationDos and don'ts for scheduling: Get more out of your scheduleYour schedule represents a record of your future production. A well-designed schedule enables your office to achieve high production and low stress. An inefficient schedule holds the practice back from reaching its true potential.October 2, 2011InsuranceDos and don'ts for practice finance: Institute the one-day rulePatients who owe money to the practice should be contacted when they are one day overdue. In a difficult economy, the occurrence of overdue patients is happening more frequently. Remember, the practice deserves to be paid for services that it providesSeptember 25, 2011Team ManagementDos and don'ts for leadership: Hold effective staff meetingsEvery practice needs to create opportunities for departments to work together and exchange ideas. Morning meetings and monthly staff meetings serve this important purpose.September 18, 2011Dental EducationDos and don'ts for customer service: Give encouragement and compliments to patientsIf patients are doing a great job sitting still for a lengthy procedure, let them know with a compliment. They may have no idea whether they're being a good patient or not. They'll appreciate it and feel better about the appointment.September 11, 2011Dental EducationDos and don'ts for patient retentionWhen patients sit in the chair, they should feel everyone in the practice knows them and why they're there. Practices that do this have very high patient retention.September 4, 2011Dental EducationDos and don'ts for case presentation: Implement a comprehensive follow-up systemPatients often need a second opportunity to say "yes" to scheduling an appointment or accepting treatment. Following up with patients shows the practice cares about their oral health and often results in increased case acceptance for recommended treatment.August 28, 2011Dental EducationDos and don'ts for new patientsNew patients need to know about the practice. A good way to accomplish this is by talking about the doctor.August 21, 2011Patient CommunicationDos and don'ts for patient communication: Learn from dissatisfied patientsSometimes, even under the best circumstances, patient dissatisfaction occurs. Remember that a problem is an opportunity to improve performance.August 14, 2011Dental EducationDos and don'ts for implant success: Restore more implantsDentists should be doing everything they can to make implants a primary focus of their practice.August 7, 2011Previous PagePage 92 of 104Next PageTop StoriesLegal IssuesPair guilty of $13M fraud, including free dental prosthetic scamA New Jersey couple who operated a nonprofit claiming to help at-risk populations was convicted of defrauding the U.S. government.Dental HygieneThis may push your hygienist to quitOral-Systemic LinkType 1 diabetes and oral health: Considerations for dental practitionersWellnessDr. Tom Giacobbi shares advice on how to battle burnout in the dental practiceLegal IssuesSuit claims numbing agent at wrong site led to woman’s death