Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for practice management: Managing by objectivesWhen doctors manage by objectives, they are on the right path to increasing production, reducing stress, and boosting profitability.July 4, 2010Dental EducationDos and don'ts for team building: Turn a staff into a teamTeam building is critical to the long-term health of the practice. To achieve a high-performance practice, you need to create a motivated, high-performance team.June 27, 2010Dental EducationDos and don'ts for case presentation: It's not just about patient educationEducating patients is the first step, but your case presentations can't end there. The goal is to create patients who are motivated to say "yes" to recommended treatment.June 20, 2010HomeDos and don'ts for the new patient experience: Make it easy for new patientsProspective patients are motivated when they call your office. That motivation can easily dissipate if patients can't get an appointment for weeks.June 13, 2010Dental EducationDos and don'ts for the new patient phone callThe best way to turn prospective patients into long-term patients is to exceed their expectations right from the start. And that process begins with the new patient phone call.June 6, 2010Dental EducationDos and don'ts for practice success: Keep current patients activeTo maximize production opportunities, perform a chart audit and ensure that 98% of all current patients are scheduled. Most practices have a 5% to 10% "cushion" of active patients who haven't been seen in the last nine months. Contact these patients as soon as possible. The majority will agree to an appointment once your team has communicated with them.May 30, 2010Dental EducationDos and don'ts for measuring practice performanceKey practice expanders provide a statistical snapshot of a practice's most important performance data. They can help you cut through the avalanche of information and allow you to quickly determine whether your practice goals are being achieved.May 23, 2010Team ManagementDos and don'ts for practice communication: The morning meeting advantageEvery practice should begin the day with a short morning meeting. The benefit of morning meetings is that they organize the day, create an opportunity to discuss any potential problems, and provide a calm and focused beginning to each day.May 16, 2010Dental EducationDos and don'ts for building a better teamEvery practice should have annual performance reviews for each team member. Performance reviews are a way to reinforce exceptional achievement, identify areas of improvement, and encourage team members to reach their potential.May 9, 2010Dental EducationDos and don'ts for case presentation: Control the second opinionAlmost every time a treatment plan is recommended by a dentist, the patient will ask the dental assistant, hygienist, or even front desk staff for an opinion. Consequently, the team must receive the verbal skills necessary to reinforce and validate the doctor's recommendations.May 2, 2010Previous PagePage 92 of 97Next PageTop StoriesOral BacteriaUltrasound may zap biofilms in the futureHigh-intensity focused ultrasound might be effective in eliminating biofilms from titanium dental implant surfaces, reports research recently published in the International Journal of Implant Dentistry.Office ManagementHow to keep your RCM moving when dental patient flow slowsDental Hygiene5 steps to instantly find the dental career you've always wantedPatient CommunicationDr. Tom Giacobbi on patient communication and personalizationDental EducationDental students may not be ready for emergencies