Lisa Knowles, DDS[email protected]Patient CommunicationAre you treating the whole patient?In her latest column, Dr Lisa Knowles looks at the opportunities, and challenges, in treating the whole patient, not just their teeth. She writes that looking beyond their teeth helps her understand her patients more completely.September 4, 2014Office ManagementCan you be a gender bender?As Dr. Lisa Knowles relates in her latest column, overgeneralizations in your practice and your language can set your business back. It's not just equipment that can become outdated, she writes, but also how you relate to patients.July 6, 2014Oral-Systemic LinkPutting 2 and 2 togetherFor Dr. Lisa Knowles, the opportunity to present two topics at the recent Michigan Dental Association's Annual Session was more than a foot in the door -- it was a chance to talk about issues beyond 32 teeth that affect dentists, hygienists, and patients to ensure a greater impact on people's oral health and overall health.May 6, 2014Office ManagementAre you a 'why-er' or a 'comply-er'?In Dr. Lisa Knowles' latest column, she asks where you fall on the problem-solving spectrum. Do you go along to get along (a "comply-er"), or do you ask questions about every move and decision made in the office (a "why-er")? She looks at both types and gives eight tips to get leadership feedback.March 25, 2014Office Management8 reasons why to make friends, not bestiesDr. Lisa Knowles looks at how practitioners' leadership evolves over time, and why there's a line between being friends with your staff but not best friends. She offers eight reasons why it's better to be friends and not besties.March 16, 2014Dental EducationWhole-health dental care: The art of asking 'Why?'What is whole-health dental care? For Dr. Lisa Knowles, it is taking the time to not only get to know her patients and their oral health needs, but to understand what else is going on in their lives that can influence their oral health. And it all begins with a simple yet powerful question: Why?May 29, 2013Previous PagePage 4 of 4Top StoriesLegal IssuesTooth removal without consent results in arrestA woman was arrested for practicing without a license after a person complained that she allegedly removed six teeth without consent.NutritionDitch meat for optimal oral health? Maybe.Team ManagementDr. Roger Levin's practical advice for creating 5-star customer service in your practiceInfection ControlWith government cuts, unveiling dentistry's future of infection control and preventionSponsor ContentJoin Us July 24 at 8 p.m. ET
