Practice Management Sponsored by Dentrix Ascend by Henry Schein One
Do's and don'ts for problem-solving
October 19, 2020 -- Shutdowns, low patient volume, and so on have forced practices to become resilient and creative. And now is no time to stop. Living through this pandemic is like being on a roller coaster, and leaders who are willing to work to come up with effective solutions will have a much easier ride, explains Dr. Roger P. Levin.  Discuss
3 community marketing ideas to try before the end of 2020
October 16, 2020 -- Are you looking for ways to expand your dental practice's marketing reach as you plan for the end of the year and beyond? Dr. Mikaeya Kalantari shares three ways for you to get more involved in your community, as well as reach more potential patients and instruct them on the importance of oral health.  Discuss
The power and ritual of the morning meeting
October 16, 2020 -- Even though the concept of the 10-minute morning meeting was introduced about 40 years ago, it's still relevant today, says Dr. Roger P. Levin. However, he also believes the agenda and focus of the meeting must change in the wake of COVID-19. In this article, he gives advice on how to make your morning meetings more successful.  Discuss
First-ever Maine dental therapist prepares for work
October 16, 2020 -- The East Coast's first-ever dental therapist, Claire Roesler, will begin working in Bangor, ME, at Penobscot Community Health Care.
Report: About 50% of dentists face reputational, verbal harm from patients
October 14, 2020 -- Dentists reported experiencing physical, verbal, and reputational aggression from their patients during the past year in a study published in the October issue of the Journal of the American Dental Association.  Discuss
Why membership plans make even more sense now
October 14, 2020 -- What should you be looking for in a dental membership plan? What trends are occurring in our society that make this the right time to research your options when it comes to implementing these plans into your practice? Natalie McCarty and Fred Joyal take a look at the questions surrounding this growing trend.  Discuss
Ask the Dentrix Expert: How can I reach out to patients about remaining insurance benefits?
October 14, 2020 -- With the end of the year quickly approaching, many of your dental patients still have insurance benefits they haven't used. How do you know who those patients are and the best way to reach them? Dayna Johnson, a certified Dentrix trainer and founder of, offers some ideas and advice.  Discuss
The traditional referral system is broken, and teledentistry can fix it
October 13, 2020 -- The time between when a patient is referred to a specialist and when he or she actually sees the specialist (if it happens at all) can become a black hole. Dr. Julia Heinrichs believes that teledentistry can help bridge the gap between general practitioner and specialist for many patients. In this article, she provides scenarios to illustrate this belief.  Discuss
What do insurance breakdowns have to do with collections?
October 12, 2020 -- One thing Ashley Bond likes to say when it comes to insurance breakdowns and collections is that, for the most part, patients do not mind paying their dental bills. What they do mind is paying surprise dental bills. How can you avoid these types of situations in your practice? It all starts with a little homework, and Bond is here to explain how you can get a patient visit off on the right foot.  Discuss
Do's and don'ts for managing feelings
October 12, 2020 -- It has been several months since the start of the COVID-19 crisis, and things are still very uncertain. Uncertainty is a breeding ground for many emotions, including fear, anxiety, and even anger. Having these emotions while you're running a busy dental practice is not ideal. However, you're human, and being upset is sometimes unavoidable, writes Dr. Roger P. Levin.  Discuss
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