Written patient communication makes for better relationships October 21, 2019 -- The most heated miscommunications in dental practices involve insurance benefits and financial arrangements with patients. Dr. James Anderson of eAssist explains the importance of written patient communication and offers tips for documenting this information. Discuss
Do's and don'ts for community outreach: Doing well by doing good October 21, 2019 -- Doing well by doing good involves taking advantage of opportunities to give back and letting everyone know that you're a great community partner. And there's nothing wrong with enjoying the positive public relations that can come from these activities. It's a win-win situation for you and your community, Dr. Roger P. Levin notes in his latest Practice Success tip. Discuss
3 largest DSOs add practices October 15, 2019 -- In DrBicuspid.com's latest list of the largest dental service organizations (DSOs) in the U.S., the three largest ones have continued to add affiliated practices. Heartland Dental, Aspen Dental, and Pacific Dental have all added about 40 practices since the last list was published in April 2019. Discuss
Do's and don'ts for scheduling: Rethink your schedule October 14, 2019 -- In business, time is money. In dentistry, time is controlled by the practice's scheduling system, but many practices are using outdated schedules. While dentistry is different than a corporate business, some business time management principles can be reoriented to work well within a dental scheduling system, increasing efficiency and decreasing stress, notes Dr. Roger P. Levin.
Former dental clinic owner sentenced to prison for fraud October 14, 2019 -- Pamela Van Drie, a former owner of a Springfield, MO-based dental clinic, has been sentenced in federal court for multiple fraud schemes totaling more than $1 million in Medicaid payments, failing to pay payroll taxes, and collecting unemployment benefits she wasn't entitled to receive. Discuss
CDA warns of email gift card scam October 14, 2019 -- The California Dental Association (CDA) is warning its members about an email scam that's using the name of its president, Dr. Del Brunner, to try to trick dentists and dental professionals in California into purchasing a high-value gift card from a multinational retailer.