Practice Management
5 customer service mistakes to avoid
August 22, 2019 -- You likely wouldn't return to a business that offers bad service, so why would your patients come back if they experienced bad service at your practice? Dr. Roger P. Levin writes that paying attention to your customer service is key He examines five customer service mistakes and how your practice can avoid them.  Discuss
AP story chronicles dental therapist challenges
August 22, 2019 -- Dental therapists will eventually practice in every U.S. state, predicted the manager of dental campaigns for the Pew Charitable Trusts in an August 18 article from the Associated Press (AP).
5 ways to design a scroll-stopping social media ad
August 21, 2019 -- You probably see ads for dental and other healthcare practices when you are scrolling through your social media feeds, writes Dr. Mikaeya Kalantari. She offers five ways your practice can take advantage of these opportunities, from storytelling to special offers.  Discuss
Acquisition creates 1st transatlantic dental group
August 20, 2019 -- Investment firm Jacobs Holding announced plans on August 19 to acquire North American Dental Group and create the first transatlantic dental group.
Do's and don'ts for reactivating patients: Improve patient retention
August 19, 2019 -- In the past, the loss of patients could be easily overcome by a higher level influx of new patients. For today's dental practices to remain strong, they need to retain a higher level of their patient base, notes Dr. Roger P. Levin. When patients become overdue or inactive, don't write them off as lost -- implement a reactivation system, he advises.  Discuss
SD practice closure under investigation
August 16, 2019 -- The closure of a dental practice in Huron, SD, that offered membership plans is being investigated by the state's Division of Consumer Protection.
U.S. Oral Surgery Management partners with Atlanta practices
August 15, 2019 -- Management services company U.S. Oral Surgery Management has partnered with Oral & Facial Surgery Associates, a practice with three locations in the Atlanta area.
Brexit contributing to U.K.'s dentist shortage
August 14, 2019 -- The U.K. has a shortage of dentists, and Brexit may be partly to blame. New data show the number of international dentists applying to practice in the U.K. has fallen sharply in the three years since the country voted to leave the European Union.  Discuss
New Anthem tool helps bridge the medical-dental divide
August 12, 2019 -- Anthem Blue Cross and Blue Shield has launched an online tool that gives dentists access to a patient's medical history and current prescriptions. The tool is the first step to better integrate dentists into Anthem's medical ecosystem.  Discuss
Do's and don'ts for planning: Build a 5-year plan for your practice
August 12, 2019 -- Developing a five-year plan is one of the most powerful things that you can do for your practice, writes Dr. Roger P. Levin in his latest Practice Success tip. It's creating a realistic plan about where you want your practice and personal life to be in five years with enjoyment and success along the way.  Discuss
What's your practice worth?
The average current value of a practice is . How much is your practice worth? Find out now!
Conferences