Do's and don'ts for an impressive office: Revamp your office
January 22, 2018 -- When you invite patients into your practice, it is as if you're inviting them into your home. Your office should be an attractive, modern space that is clean and well-maintained, recommends Dr. Roger P. Levin. He shares some tips in his latest Practice Success tip.  Discuss
How to improve your confirmation process
January 18, 2018 -- The confirmation process is at the heart of any successful dental practice, writes practice management consultant Jen Butler. Without solid plans, patients can fall through cracks, which can send teams into tailspins of stress as your practice's revenue plummets.  Discuss
Do's and don'ts for staff training: Build the best team possible
January 15, 2018 -- Taking the time to train your team is an essential part of ensuring practice success. You can increase efficiency, reduce stress, and build camaraderie by clearing your practice schedule for a day of staff training, advises Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
Interrupting a critical cycle to improve gum health
January 10, 2018 -- Here is an account that unfolds like a science fiction tale, writes Dr. Alvin Danenberg. It's the relationship between bacteria and mitochondria, which may eventually lead to gum disease. He writes that this relationship forms a critical cycle that has to be stopped to maintain your patient's health.  Discuss
Sheri's Solutions: How we gather benefits information
January 9, 2018 -- Precisely determining a patient's dental insurance coverage should not be complicated, but it is for many offices, writes Dr. Sheri B. Doniger in her latest Sheri's Solutions column. She outlines the process her office uses and the variables she and her team must deal with.  Discuss
Do's and don'ts for practice production: Make production a priority
January 8, 2018 -- Every day, you provide excellent clinical care for your patients, but are you doing the things that will ensure healthy production for your practice? There is a myriad of management, marketing, and scheduling strategies that you can employ each day to help increase production. By making patients and production a priority, you'll achieve practice success, according to Dr. Roger P. Levin.  Discuss
Practice Rescue: 5 ways to decrease your accounts receivable
January 4, 2018 -- Do your patients complain about differences between what they were told a procedure would cost and what they were billed? In the debut of the Practice Rescue column, Jill Shue of Custom Dental Solutions offers five ways to decrease your accounts receivable and improve patient communication.  Discuss
Hygienists' top 3 communication frustrations
January 3, 2018 -- Hygienists think they communicate every day, and yet when asked what is the most challenging thing about dentistry, many of them say, "Team communication!" Practice management consultant Jen Butler details the top three communication frustrations she hears from hygienists and how both dentists and hygienists can handle them.  Discuss
Do's and don'ts for patient interactions: Know what to say to patients
January 2, 2018 -- Knowing what to say greatly enhances every interaction with patients. Use staff meetings to review and role-play training scripts. Scripts make everyone more confident in answering patient questions and addressing concerns, notes Dr. Roger P. Levin in his latest Practice Success tip.  Discuss
The domino effect of disease: The mouth and bowel disease
December 27, 2017 -- Periodontist Dr. Alvin Danenberg tells his patients that onset and progression of disease are like dominoes, lined up in a pattern and falling one by one once put in motion. One example may be the cause of, and relief from, inflammatory bowel disease.  Discuss