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Patient Communication: Page 19
Do's and don'ts for marketing communications
By
Dr. Roger P. Levin
Every communication with patients and prospective patients is an opportunity to project the desired image of your practice, reinforce the relationship, and, ultimately, grow the business, writes Dr. Roger P. Levin.
May 8, 2022
Dental Practice Made Simple: Increasing case acceptance
By
Theresa Pablos
In the last episode of Dental Practice Made Simple, Dr. Roger P. Levin discussed the No. 1 reason why patients decline treatment: the cost. In this episode, Levin addresses another main reason why patients postpone treatment: the time.
May 5, 2022
Mothers get conflicting messages on fluoride
By
Hannah Welk
Mothers often receive conflicting information about the use of fluoride to promote healthy teeth, according to a study published in
JAMA Network Open
. This conflicting information, some of which is false, makes it difficult for them to make oral health decisions for their children.
May 4, 2022
Do's and don'ts for customer service
By
Dr. Roger P. Levin
Patients will recommend your practice only when you provide them with a great experience. By exceeding patients' expectations during interactions, you put your practice in the best position to generate word-of-mouth referrals, writes Dr. Roger P. Levin.
May 1, 2022
Do's and don'ts for oral cancer awareness
By
Dr. Erum Hussain
April is Oral Cancer Awareness Month, which is dedicated to educating patients and providers alike on the importance of preventative screening. Dr. Erum Hussain shares some do's and don'ts for providers who want to play a crucial role in the fight against oral cancer.
April 26, 2022
Do's and don'ts for patient feedback
By
Dr. Roger P. Levin
Many dentists and teams have only a vague notion of how patients truly feel about their practices. Without specific data, patient satisfaction is difficult to gauge, writes Dr. Roger P. Levin.
April 24, 2022
Dental Practice Made Simple: Why patients decline treatment
By
Dr. Roger P. Levin
The No. 1 reason why patients decline treatment is price, said Dr. Roger P. Levin in the latest episode of Dental Practice Made Simple. But the holdup may not necessarily be the fee as much as how they have to pay for it.
April 21, 2022
Have you pigeonholed your patients?
By
Dr. James V. Anderson
New patients are essential to a dental practice, but it's also important to keep them so they become established patients who value your practice and care. Dr. James V. Anderson shares communication tips to ensure that every patient feels heard and cared for.
April 20, 2022
Do's and don'ts for branding
By
Dr. Roger P. Levin
Factors that make your practice special and unique are known as your competitive advantages, and they help determine your practice's brand. They are a powerful way to convince patients in your community that your office is their best choice, writes Dr. Roger P. Levin.
April 10, 2022
Now is the time for dental teams to become leaders in health
By
Dr. James V. Anderson
No one innately knows how to act at all times. This kind of critical thinking must be taught and is supported by good information and exemplary leadership. Dr. James V. Anderson shares why now is an opportune time for dental teams to take up this charge and become leaders in healthcare.
April 6, 2022
Don't stay in the prophy palace: Tips for hygienist week
By
Theresa Pablos
When asked about challenges they face, hygienists often report burnout and not having the opportunity to expand. In a video timed for National Dental Hygienist Week, Lynn Atkinson, RDH, shared tips to help hygienists combat these challenges by expanding their knowledge base.
April 5, 2022
COVID-19 pandemic ups risk for oral cancer
By
Hannah Welk
There's been a dramatic increase in the risk for oral cancer due to the COVID-19 pandemic and related changes in lifestyle risk factors coupled with interruptions to dental care and preventive healthcare, according to a study published in the
Journal of the American Dental Association
.
April 4, 2022
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