Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for increasing production: Where the new patient experience beginsThe new patient experience, which is the process of bringing a new patient into the practice, plays a critical role in increasing production. It does not begin when patients first present to the office. It actually begins with the initial phone call.December 29, 2013Team ManagementDos and don'ts for leadership: Traits of the successful practice leaderGreat leaders are made, not born. Great practice leaders know that they are not perfect. However, they understand that following a few simple rules makes their task much easier.December 22, 2013Team ManagementDos and don'ts for leadership: Leading the practice to growthLeadership can be incredibly challenging for dentists due to the amount of time spent on patient care, yet it is only the doctor who can lead the practice to the highest levels of achievement. Without effective leadership, practices will continue to struggle.December 15, 2013Dental EducationDos and don'ts for increasing production: Master the science of internal marketingIn today's economy, acquiring new patients isn't the easiest task. In fact, it can seem impossible if you're not leveraging internal marketing. Only a well-designed series of in-office marketing strategies targeting your current patients can attract more patients.December 8, 2013Dental EducationDos and don'ts for staff communications: Encourage staff feedbackMembers of your team are the experts in certain areas of practice operation. By taking advantage of their expertise, you will maximize the efficiency and growth of your practice. Though they may disagree with you or challenge your assumptions, team members should be encouraged to speak up, and their contributions should be acknowledged.December 1, 2013Dental EducationDos and don'ts for case acceptance: Be prepared to answer all patient questionsThere is a critical moment in case presentations when a patient begins asking questions. This is a sign that the patient has entered the decision-making stage. Answering these questions is your opportunity to win case acceptance.November 24, 2013Dental EducationDos and don'ts for team training: Schedule a training dayOne of the best ways to upgrade team skills is to hold a training day two to four times a year. Properly planned, with a detailed agenda and "fun" breaks for shared meals and group interaction, a training day will not only improve overall team performance but also heighten everyone's sense of belonging and purpose.November 17, 2013Dental EducationDos and don'ts for practice management: Changing practice systems for a changing practiceAs soon as a dental practice implements new management systems the countdown to system replacement begins. In fact, the more effective the systems are, the sooner they will need to be replaced. As a practice grows and conditions change, tweaking and adjustments can only go so far. Practice owners must learn to recognize when systems that once drove growth have begun to slow it down … and replace them.November 10, 2013Dental EducationDos and don'ts for building relationshipsWhere do your patients learn about home care, exciting new treatment options, and other dental subjects? If they're not relying on your practice for all this information and more, consider creating a monthly or quarterly electronic newsletter. This is an excellent way to provide valuable information to patients, promote your complete range of services, and build a stronger practice/patient relationship.November 3, 2013Patient CommunicationDos and don'ts for patient communicationAcquiring new clinical technology is one thing. How you communicate about it with patients is something else altogether. Most patients will be impressed when you upgrade the practice's technological capabilities. It demonstrates your commitment to their well-being. It shows your desire to constantly improve your services. And it identifies you as a leading-edge source of dental care.October 27, 2013Previous PagePage 75 of 98Next PageTop StoriesLegal IssuesCause of teen's death after dental visit revealedThe cause of death of a teen who died shortly after a dental extraction has been determined.PediatricsSealants may help this caries type but not othersImaging & CAD/CAMDiscussing innovations in imaging and dental implants with Dr. Theresa WangImaging & CAD/CAM30-minute 3D-printed restorations are in the worksSponsor ContentBreak Free from Burnout: Why Career Stress Is a Choice