Dr. Roger P. Levin[email protected]Dental EducationDos and don'ts for building relationshipsWhere do your patients learn about home care, exciting new treatment options, and other dental subjects? If they're not relying on your practice for all this information and more, consider creating a monthly or quarterly electronic newsletter. This is an excellent way to provide valuable information to patients, promote your complete range of services, and build a stronger practice/patient relationship.November 3, 2013Patient CommunicationDos and don'ts for patient communicationAcquiring new clinical technology is one thing. How you communicate about it with patients is something else altogether. Most patients will be impressed when you upgrade the practice's technological capabilities. It demonstrates your commitment to their well-being. It shows your desire to constantly improve your services. And it identifies you as a leading-edge source of dental care.October 27, 2013PeriodonticsDos and don'ts for promoting oral healthIn your role as expert advisor to patients on the subject of oral health, you can help them tremendously by providing excellent dental products. This works better than merely recommending products because many patients will not follow through on your advice and they will think of your practice's helpfulness every time they use the products.October 20, 2013Dental EducationDos and don'ts for practice efficiency: Make all treatment rooms the sameWhen designing treatment rooms, the goal is efficiency. This means carefully planning every detail -- and making all such rooms as uniform as possible. The concept is that everyone -- doctor, hygienist, and assistant -- will perform better because they know exactly where everything is.October 13, 2013Dental EducationDos and don'ts for increasing cosmetic productionEven in this economy, patients will still say "yes" to cosmetic and elective treatment. In fact, as more people change careers and go on job interviews, there could be an uptick in demand for whitening and other cosmetic services. The question is -- will your case presentation persuade them to say "yes" to treatment? It will if you do certain things right.October 6, 2013InsuranceDos and don'ts for practice finance: Minimizing overdue accountsIn the postrecession economy, dentists are searching for ways to eliminate inefficiencies and tighten financial controls throughout their practices. One area that should get special attention is overdue accounts receivable. To avoid unnecessary losses and stress in the near future, dentists should take corrective action now.September 29, 2013Dental EducationDos and don'ts for staff training: Building a better teamHow do you turn your staff into a team? Successful leaders can take a group of individuals and transform them into a team through clear communication, training, and coaching.September 22, 2013Dental EducationDos and don'ts for case presentation: Getting more patients to say 'Yes'Your practice production is directly influenced by your case acceptance rate. Successful case presentations will lead to scheduled appointments, production, satisfied patients, collections, and profitability. By the same token, every case presentation that is declined likely results in untreated patients, reduced revenue, lower efficiency, and less profit for your practice.September 15, 2013Patient CommunicationDos and don'ts for patient communication: Help your patients understand their oral healthPatient education includes much more than giving instructions for good oral hygiene. In treatment presentations, during routine hygiene and doctor exams, in social media, or at community events -- whenever dental questions or concerns arise -- be prepared to translate your professional knowledge into terms they can understand.September 8, 2013Dental EducationDos and don'ts for patient serviceIf patients disrespect the practice's schedule -- evidenced by late arrivals, last-minute cancellations, and no-shows -- the business consequences can be quite serious. If, on the other hand, the practice shows little respect for the patient's schedule, damage to the relationship can be just as great. With all patients, assume that their time is somehow precious to them, and act accordingly.September 1, 2013Previous PagePage 75 of 97Next PageTop StoriesAntibioticsOral mucositis may be tied to antibiotic-related infectionA common antibiotic-associated infection may be linked to oral mucositis, according to a large study.CardiovascularGum disease may increase risk of CKM syndromeSmile DesignClinical tip: What you should know about using a barium guide in your dental practiceOffice ManagementThe dental office manager's guide to a burnout-free practicePatient CommunicationThe U.S. may be suffocating with dental fear