Dr. Roger P. Levin[email protected]Team ManagementDos and don'ts for team managementThe primary purpose of scripting is to ensure that staff members operate practice management systems with the greatest possible efficiency. Scripts also serve as built-in training aids -- easy-to-follow, step-by-step guides for virtually every type of patient interaction.August 19, 2012Dental EducationDos and don'ts for cosmetic dentistry: Tell the world that you have cosmetic servicesCosmetic dentistry, whether in the form of simple whitening or more complicated procedures such as implants, is usually not covered by insurance. Only by transferring your enthusiasm for cosmetic dentistry to your team and your patients will you achieve significant growth in this area.August 5, 2012Dental EducationDos and don'ts for practice managementMany practices today want to increase case acceptance. What some dentists do not realize is that their excellent clinical skills alone will not increase case acceptance dramatically. The image and appearance of your practice has much to do with your level of case acceptance.July 29, 2012InsuranceDos and don’ts for practice management: Call overdue patientsUp to 40% of patients in a practice may be overdue for hygiene appointments. Whether it is hygiene or any other type of dentistry, as soon as a patient is overdue, this individual should receive a call the next day.July 22, 2012InsuranceDos and don'ts for working with insuranceThe complexities and restrictions of dental insurance pose significant challenges for dental practices. Your patients, however, will look to you for guidance and assistance in dealing with their insurance plans. Helping them can be an important element in the customer service you provide and will help strengthen the practice-patient relationship.July 15, 2012InsuranceDos and don'ts for financing flexibilityAffordability has become a barrier to case acceptance for many people. An excellent way to help your patients overcome this barrier and accept treatment is to offer a range of options for financing their dental bills.July 8, 2012InsuranceDos and don'ts for collectionsThe longer a bill remains unpaid, the worse your chances of ever getting paid. Your practice deserves payment for dental services performed, so take a proactive approach and systematically "encourage" overdue patients to hold up their end of the agreement. A proven technique for doing this is to follow the rule of 3s.July 1, 2012Dental EducationDos and don'ts for accounts receivableIn a difficult economy, patients are more likely to be juggling bills -- including those from your dental practice. While maintaining a good relationship, you must also get paid for your services. One effective technique for making this happen is to employ the "one-day rule."June 24, 2012Dental EducationDos and don'ts for practice leadershipThe effective practice CEO motivates staff to perform at the highest level. This includes making sure all team members know what is expected of them and providing plenty of praise and positive feedback.June 17, 2012Dental EducationDos and don'ts for staff developmentA team member without a job description is working at a disadvantage. Each position on the practice team should be carefully defined, including roles, responsibilities, and specific performance targets. This serves as an essential guide both for the individual and the practice.June 10, 2012Previous PagePage 81 of 97Next PageTop StoriesDental EducationDental students may not be ready for emergenciesDental students report being moderately prepared -- at best -- to handle medical emergencies, highlighting gaps in training, according to a study.Team ManagementRetaining your dental team: Why training and incentives matterTMJ/TMDBiofeedback may help treat TMDsPodcastsPodcast: How is burnout impacting dental practice transitions?AntibioticsOral mucositis may be tied to antibiotic-related infection